We stayed at the Garden ilton because of its proximity to the Ottawa airport as well as its Park & Ride Service. The hotel has decided to cancel this service which makes it more awkward if one is driving. However, the hotel is very nice - the service is great - the rooms were quiet and the beds comfortable. We had dinner at the resturant and the meal was good - the roast lamb was special.

Rooms are very large - heating and air conditioning completely silent. Fridge and micro-wave and a really comfortable desk/chair combo. Super-comfy beds (mine was king-size). Free wifi (and I did not notice slow speeds, perhaps this problem was fixed).

I was in the area to visit friends and family over Christmas, but would select this hotel for future visits. Just minutes from the airport but zero sound from airport or nearby roads.

Front desk and restaurant staff were very friendly and helpful - it was almost like staying with friends. Didn't have time to try their pool or fitness setup.

First for the good: The staff here is amazing -- so courteous and professional. I was greeted with warmth and enthusiasm. Everyone I come in contact with demonstrates a genuine desire to make my stay wonderful.

My room is quite large with a high ceiling. The HVAC is effective yet totally silent. Having a fridge and microwave is always welcome. There are plenty of AC outlets on or at the desktop. I slept quite comfortably on the king bed which has adjustable firmness on both sides. Probably the biggest surprise is that I didn't hear one ounce of noise from the airport even though I can throw a rock and hit the end of the runway. Finally, the onsite restaurant is remarkably good. I highly recommend the Cuban sandwich.

That's where the good ends. Here's what cost two stars from an otherwise perfect score:

The bathroom fan and light are on the same switch. This is one of my biggest pet peeves. Either put the fan on a separate switch or install a centralized (read: SILENT) exhaust duct system. I don't want to hear the fan rattling away each and every time I turn on the bathroom light. Further, the switch plate on the wall has a blank side implying that there was once two switches where there is now one. What's up with that?

Another thing that strips my gears a road warrior: Slow internet. I could tie notes to a carrier pigeon and exchange information faster than this property's internet speed during evening hours. Plus, the requirement for daily authentication is supremely irritating. You'll be right in the middle of something and BANG! no internet connection until you open a new browser and try to go somewhere new in order to trigger the authentication page. Guests should be allowed to authenticate for a WEEK at a time, at least on the wired connections.

When staying here, you might want to avoid room 101. It has a stunning view of the smoking area outside the hotel lobby. Nothing I enjoy more than opening the drapes in the morning to see freezing smokers milling about like vagrants at the bus station. It's really creepy seeing people standing right outside your window like that.

This hotel was thoroughly average, which isn't necessarily bad. The rooms are very spacious. The beds are reasonably comfortable, and the bathrooms are clean, large, and have plenty of hot water. There's free wifi, although quite slow (but free, unlike most Hiltons, so you can't really complain unless you're trying to FaceTime with your family). Service is not great: they asked me at check-in if I wanted a room on a high or low floor, and if I wanted to be near or far from the elevator, and then they gave me a room that was the exact opposite of what I'd told them. (Why bother asking if they didn't have a choice in rooms available?) The lobby restaurant is overpriced, and the food is not the best you've ever had, but it'll do when you don't want to drive 15 minutes to the nearest restaurant. The hotel is very close to the airport, and easy to access coming from the airport, although it's actually quite difficult to get back to the airport from the hotel. It's far away from just about every other sort of attraction in Ottawa, but if you're not in traffic you can get to Parliament Hill by car in about 20 minutes. Parking is free in the hotel's outdoor lot. If you're trying to distract yourself by watching Jon Stewart or Stephen Colbert, though, this hotel is not your best friend -- too cheap to pay for the better cable channels. All in all, I'd say it's about what you expect from a Hilton Garden Inn.