I completely agree with Bill M's review. The place is very clean and comfortable. I also did the blind bargain from Expedia. We have a 2 twin-beds room. The beds are European sizes. They are not suitable for big size people, we are small size people so that's not a problem. The staff were exceptionally helpful and friendly. It could be because it's January, the place is quiet. There were street noises, but that's not the hotel's fault. We rather enjoyed the hotel being 3 star, which means we didn't have to pay for local phone call, internet access charges at the 5 star places. The hotel tried very hard to provided everything from umbrellas, to free internet. The person who complained about the cleanliness of the hotel must have a bad day. The complimentary breakfast was kind of cold and the selections limited, but we didn't expect it. The microwave and small fridge are nice to have. This is the nicest 3-star hotel that we have ever stayed at. The location is excellent. The are is central located right in Byward market with numerous restaurants, bakery, and interesting shops. We definitely recommend the hotel for the price and service.

Located about 6 blocks from the Convention Centre, a 10 minute walk. Located in a quiet area very close to the National Art Gallery. When you add the free breakfast, free internet access and free afternoon tea, this is a real bargain! Staff were friendly and helpful. Very close to more restaurants and take outs than you could visit in a year, all prices from very cheap to very pricey. Lots of clubs nearby. Nice area to walk around in. 3 blocks to a food market, so you can buy things and heat them up in the microwave in the room. The standard of room was not quite at the Holiday Inn standard, but neither was the price. Only about 3 or 4 blocks to the US Embassy, so there were lots of folks here from all over the world, who were there to get a visa or whatever. I would stay here again and would recommend it to my friends.

It is in great location,and comfortable enough. The front desk staffs are very friendly and helpful . But furnish of the room is too simple and outdated,and it would be nice to provide the guest a pair of slippers.

I got this hotel by booking on one of the biggest unknown name discount hotel sites. Frankly I had never heard of it and would not have booked it if the name had been shown. But despite some of the reviews that are around I found the hotel to be good value for what I paid. It is an easy block or two from the Byward market and one of Ottawa's night club areas. Public transit around Ottawa is very good, meaning you do not need a car to get around the City and over to the Quebec side of the river.

My room was room 14, ground floor at the back. The room was quiet, though the hotel was not too busy the early January night I was there and I suspect there could have been more noise if the hotel were more busy. Reception was friendly and helpful, breakfast, included, was good value with juice, fruit, cereals, toast, muffins, eggs, ham, and fried potato chunks. The day I checked in there was also a complimentary afternoon tea with tea, cookies, cheese and crackers, and fruit. Bed was quite comfortable, not top grade but quite adequate. TV was an older model but it worked with lots of channels. Room and all of the hotel I saw was clean. The room floor was bare wood laminate which I think is more sanitary than carpet. The room also included a microwave oven and a bunch of cutlery and crockery in the cupboards. Not a kitchen but fine for heating a snack. Without a table one would probably not want to eat a meal in the room. Shampoo and soap with clean towels in the bathroom. The room was a little cool - turning up the thermostat did not seem to do much - but it was minus 19 degrees outside and in any case I prefer a cooler room. The duvet kept me plenty warm in bed. Bedsheets were clean, I did not see or feel any bugs at all.

On the slight downside, the walls were a bit thin so what little noise there was could be heard, but not too bad. There was no desk but there was an easy chair. I like a desk. I took my laptop into the lounge and worked at the "business centre", which was really just a couple of tables and chairs but no power plug handy. No bar in the hotel but many bars are just a couple of blocks away in the minus 19 degree weather!!! The hotel has no restaurant except for breakfast.

I am no expert in "star ratings" but for a night or two needing a decent sleeping room in Canada's capital I would certainly go back to the Byward Blue.