I stayed here for two nights over the Victoria Day weekend, and came in without a reservation. Amazingly, rooms were available. The location is kind of behind the St. Laurent Mall. Good spot, as it is easy to get to the mall and all of the restaurants and businesses on St. Laurent.

The room had two queen beds and either the hotel is new or had been renovated. Very modern furnishings, and decor. Everything had that new plastic kind of scent. The beds had duvets and covers, so no icky bedspreads! There was a nice little kitchenette with a microwave, bar fridge, counter, sink, and of course, the coffee machine. The lobby has a little "store" where you can get frozen dinners, drinks, popcorn, etc. Expensive, but if you need something you can get it.

The bathroom was also nice, modern, and large. Typical shampoo, etc., amenities were provided, as was a hair dryer. The tub/shower had the nice curved shower rod to give you more elbow room without the curtain sticking to you, and the curtain had a mesh upper portion that also gives you a sense of spaciousness, not to mention more light while you shower. The tub was the typical, shallow alcove version. Suggestion: put nicer bathtubs in hotels. Especially when you build new or remodel. There is no reason why a slightly bigger, deeper tub couldn't have been put in here. I tried to have a nice soak one night, and barely got more than my legs wet, not to mention bruising the back of my head on the edge of the tub sill. Instead of trying that the second night, I tried the pool my last morning.

The pool, and whirlpool are on the top floor, indoors, and surrounded by windows. The view was amazing! The pool was kept a bit on the warmer side, which was great, as was the whirlpool, kept slightly cooler than some. I easily stayed in the whirlpool for 15 minutes, without that overheated, feel like your suffocating sensation. Towels are provided in the area. There is also what looked like a well equipped exercise room that is actually open 24hrs.

I had no trouble getting a late check out (2 pm) so that I could take my time in the pool before checking out.

There was free internet in the room, which was supposed to be wireless. They gave me a code at the front desk, but wireless never worked in the room. Connecting to the in-room ethernet line worked fine, but than meant not being able to sit in bed with the lap top. I tried to get the front desk to resolve that, but they didn't seem very tech savvy and never did.

When first checking in and arriving at the room the lights didn't work. I had to call to the front desk and then, magically, the electricity was turned on remotely. I've never encountered this before, but it would be better for the hotel to make sure the main switch is on before the customer gets to the room, for convenience, and safety. How did I know someone wasn't lurking in the darkened room waiting to pounce. Not to mention, that I doubt the hotel would want someone to sue because they tripped and broke an ankle fumbling about in the dark trying to get the lights on.

Likewise, our key cards were cancelled each day, and upon return to the room from the day out and about we had to call the front desk and have new ones brought up. Very inconvenient when you have your hands full with shopping bags and food.

My biggest complaint, though, would have to be the lack of food services on site. They supposedly have a bistro that is open until midnight, but after about 8 pm you can't get food (even though they say you can), and after about 9 pm you can't even get a coffee. In the morning, coffee took 25 minutes to get, with only two people ahead in line. That was very frustrating. Staff also had no idea about restaurants in the area when we asked where else we could go.

Overall, this was a very good hotel, in a good location, with good amenities. A few issues keep me from rating it at excellent, but those could easily be resolved and I hope the management reads these reviews and addresses them.