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Ottawa Marriott Hotel – reviews, photos

4.0 of 5
100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
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Ottawa Marriott Hotel
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Ottawa Marriott Hotel
Ottawa Marriott Hotel
Ranked #23 of 62 hotels in Ottawa
3.5 of 5 stars 345 Reviews
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345 reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • Parliament building(9)
  • Concierge lounge(7)
  • Great location(7)
  • Revolving restaurant(6)
  • Room service(5)
  • Friendly and helpful(5)
  • Front desk staff(4)
  • Flat screen TV(3)
  • Beautiful views(3)
Traveller rating
    70
    147
    97
    18
    13
Only show reviews for Family (43) | Couples (109) | Business (119)
Date Rating
Woodstock, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Would stay again,but...”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Our visit to Ottawa was great.Marriott is in great location,we walked everywhere.Staff was polite and helpful.Pool area was nice and clean.Room was OK, great bed and clean bedding.Bathroom was OK, tub had some paint chipping and they did try to fix it ,but again clean.
Which is one thing I can not say about bedroom carpet,yikes,lots of stains all over and entire time I was there, I made sure I wear socks,no way I was to walk over that carpet in bear feet.
That was my only problem with this hotel,carpet needs good cleaning.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask silba207 about Ottawa Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Never again”
1 of 5 stars Reviewed 8 February 2012
3
people found this review helpful

I stayed at this hotel for 2 nights. The carpet had mysterious stains all over it, and the room had a nasty odour every time I walked in (like a wet dog). The cleaning lady obviously tried to cover it up with some lemon-scented product, but that just made things worse (and made me cough). The sheets were clean but the duvet/spread were clearly reused too many times. The ventilation system was quite cloud, and to top it all off, there were several groups of children staying, which added to the noise levels. There is a bar/restaurant that serves mediocre yet overpriced fare on the main floor. The ultimate insult was having to pay $10.95 per night for WiFi access. Get with the times Marriott!

  • Stayed February 2012, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask IHeartMacarons about Ottawa Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review
9 February 2012
Thank you for your comments relating to your recent stay with us. I am very concerned regarding your feedback and I wish to gather more information about this experience. I would appreciate the opportunity to further discuss your impressions of our hotel in more detail. Should you be willing to grant me the opportunity to learn more, I invite you to contact me at stephane.pelletier@ottawamarriott.com at your convenience.

I assure you this is not a typical experience of the Ottawa Marriott and I do hope to hear from you very soon.

Sincerely.

Stephane Pelletier
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Will stay here on next visit to Ottawa”
4 of 5 stars Reviewed 7 February 2012 via mobile

Here on business - breakfast room service on time - room clean and ready with plenty of towels. Helpful concierge and good location.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CarrieJoeNC about Ottawa Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
“Excellent hotel”
5 of 5 stars Reviewed 6 February 2012

I read some good and bad reviews before our trip and was unsure how this hotel would be. Overall we had an excellent experience! The staff were friendly and helpful, the room was clean and the bed was amazing.. and a bonus was our great view of the Parliament Buildings! The hotel is in a great location. You can park your car at the hotel and walk to all the main attractions. Only complaint is the parking prices. We spent $50 for parking for 2 nights. I guess that's to be expected in the city though.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask OttawaReview about Ottawa Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newmarket, Canada
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Excellent location, great stay!”
5 of 5 stars Reviewed 6 February 2012

I was able to book this hotel on priceline.com at name your own bid. I wasn't to familiar with Ottawa and it's surrounding area but it ended up being a great location! We could see the Parliament buildings from our room. It was about a 10-15 minute walk to By Ward Market, the Rideau, shopping and restaurants. The concierge was very helpful with directions and the maps are easy to read. Its location is in a nice quiet area and we felt safe walking around at night. We decided to park in the underground located beside the hotel because it was cheaper then valet and had elevators that came up into the hotel. The room was very spacious and we requested to be far from the elevators. Beds were comfy, room was clean and there was a mini fridge! The only downfall was the size of the bathroom. The door couldn't open all the way because of the rounded shower curtain and the light switch was in the hall by the main door. It was tight for 2 adults to be getting ready at the same time. Staff was very friendly and knew the area. Overall, a great stay!

Room Tip: Away from the elevators. Parliament views or corner rooms
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask rykmac44 about Ottawa Marriott Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Ottawa Marriott Hotel

  • Marriott Ottawa
  • Ottawa Marriott
Address: 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
Price range (per night):* INR5,852 - 20,899

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