This hotel was disgusting. Not only was the lobby dirty, the hallways smelled horrific and when we got into our room there was food all down the side of the bed skirt. They moved us to a different room only to have a dirty sink and tub. The breakfast was held in the dirty lobby which made us hesitant to even eat it. The only good thing was that it was located next to the highway.

Positive point: close from a mall. That's it. Hotel was not so clean, smelled, matress was horrible. Complimentary breakfast is basically bad coffee and greasy muffins. And the Internet... well... let's just say I hope you are patient!

Wow! Where was the comfort? We picked this place for it's location and being pet friendly, but didn't realize the pets included black ants. We killed a dozen during our stay. When I asked for towels from the desk clerk (offering to take them up myself), he said he would bring them right up. After an hour we cancelled the request, since he hadn't shown up yet (guess he was too busy watching his streaming video online).
The room was very "worn" and there was some sort of red stain sprayed across the ceiling that an attempt had been made to remove.
We will not be back and would not recommend a visit.

We stayed here as a family moving from the Maritimes to Ontario for 3-4 days. We chose this hotel as it is "pet-friendly". We had a lower level rooms (2) which was perfect for taking the dogs out. Luckily there is green-space around the back of the property.

The downfall is that we were going to be located more in the east of Ottawa and there aren't any hotels closer to the east end.

The cleaning lady was great..always knocked as she knew we had two dogs.

The continental breakfast was as at other hotels but there was always lots to chose from and they never ran out...crampt quarters as it is served right in the small lobby, but you will get something.

During the weekdays, there seemed to be many truck and construction type of people hanging around the back of the hotel. Some seemed to be staying there...but I am not sure if some were using it as a "park and ride" to work. Bus transit is the way to travel around Ottawa..but it is hard to find a place to park in order to get the public transit..so many businesses 'sell' parking passes. Again, I can't say this hotel was doing that..but I just couldn't figure out the added cars that were not there overnight or the men hanging around.

The rooms seemed a little tight..two queen beds..not alot of space by the table/microwave set up.

Overall, this hotel suited our needs very well and we would stay there again.