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Residence Inn by Marriott Ottawa Downtown – reviews, photos

3.0 of 5
161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
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Residence Inn by Marriott Ottawa Downtown
Ranked #21 of 62 hotels in Ottawa
4.0 of 5 stars 162 Reviews
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162 reviews from our community

What travellers say about this hotel
  • Free breakfast(6)
  • Front desk staff(6)
  • Full kitchen(5)
  • Parking garage(4)
  • Double beds(3)
  • Rideau Centre(3)
  • Living room(3)
Traveller rating
    55
    61
    28
    15
    3
Only show reviews for Family (52) | Couples (26) | Business (46)
Date Rating
Hamilton
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“EXCELLENT STAY!!!”
5 of 5 stars Reviewed 6 February 2012

Seven adults with three rooms (two king suites & one king studio) stayed this past week. Overall we are very happy with the hotel. The front desk and housekeep staff were very helpful, polite and eager to assist. The parking garage was not suiteable for our extended passenger van but there were spaces available directly outside the back entrance. The rooms were fantastic! Two of ours had full kitchens, only thing missing was a kettle. The rooms were extremely spacious and if I could change one thing it would be the mattress's on both the bed and the pull-out couch. Definately not comfortable enough for an extended stay. The Fitness centre and pool were clean, however I would suggest a "quiet adult time" for the pool, maybe from 9-10PM. We went to the pool at 8:00 and were immediately bombarded with atleast 15 school aged children there for a hockey tournament. We had to leave for all the screaming and splashing. This weekend was the beginning of Winterlude and this hotel is in the perfect location. You have plenty to do near by without driving anywhere. The ice carving competition in Confederation Park is a two min walk down the street and the Rideau Canal Skateway is a three min walk. Parliment buildings are around the corner and can be seen from some of the rooms. The breakfast included each morning far exceeded our expectations. Not just a ceral and bagel breadkfast. There were scrambled egg, sausage, hashbrowns and beans in addition to muffins, pancakes, waffles.

Room Tip: Request a room on a higher floor to avoid / reduce street and construction noise.
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Fantastic room”
5 of 5 stars Reviewed 6 February 2012

Just came home for our visit. Stayed in Room 817. Wow. Spacious. Comfortable. Amazing. I'll stay here again when I come to Ottawa. Enjoyed the stay much more than the Marriott on Kent.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saranac Lake, New York
Reviewer
3 reviews 3 reviews
“Winterlude”
4 of 5 stars Reviewed 6 February 2012

We stayed here for Winterlude with our two children, 3 and half and 17 months. The location was ideal. Just a block from Confederation Park, and the start of the Rideau Canal.
The suite was huge. Plenty of room for all of our gear. (Double stroller, two pulk sleds, lots of winter clothes!) The fully stocked kitchen was very clean. They served a wonderful hot breakfast.
My only complaints were that there was a very bright light outside the window, even with the drapes pulled all the way shut, and the pool was chilly.

We will be staying here again next year for Winterlude.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, D.C.
Top Contributor
131 reviews 131 reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
“Decent Marriott property; good staff”
3 of 5 stars Reviewed 31 January 2012

the location of the proper is good - short walk to the Parliament area and ByWard market, convention center, etc. The lobby has been renovated but the building is dated. Our suite was HUGE and clean, if not a bit tattered. flat screen TVs though.

The bed in our suite was HORRIBLE and the springs seemed broken (i got poked from one protruding through (but not breaking) the mattress surface. you felt like you were on a water bed (but not in a good way) as the mattress squished down way low when you sat on it.

There is construction right by the hotel so you should be aware yo will wake up VERY early to the sound even on a Saturday and even with the windows closed. Be aware also you cannot regulate the baseboard heat coming into the room - they keep it running even when you turn down or off the heat.

The staff couldn't have been any nicer or more helpful. they are an asset. the breakfast was tired and stale, and the breakfast area where the food sat was dirty and not kept clean. the eggs are powdered, the cereals were not what their labels were and there wasn't enough fresh fruit, but it was adequate. not good.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loomis, California
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Ruined by the noise”
3 of 5 stars Reviewed 31 January 2012

The rooms were good size and clean. The staff were friendly and helpful. However the rooms are not well insulated from the noises internally or externally. I heard the elevators operating and heard the "dings" and we weren't particularly close to them. The city noise was also not insulated very well. It's a shame, I wouldn't stay there again just because the noise was pretty bad and I usually can tolerate noise easily.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Residence Inn by Marriott Ottawa Downtown

  • Residence Inn Ottawa
  • Ottawa Residence Inn
Address: 161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
Price range (per night):* INR9,809 - 16,663

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