If you're looking for an affordable and nice place to stay within walking distance of downtown Ottawa, this should be on your list. The interior is quite nice, but it is quite obvious that it is an older building with renovations. The pool is extremely small (only 3' 10" deep) and the ceilings are low. There's also a postal mail chute near the elevators from 100 years ago (sarcastic). The parking garage underneath is like a small cavern and would be very difficult to navigate through if there's a lot of traffic. The hotel lacks that "Wow" factor. However, it is certainly acceptable, clean, well priced, and offers a great location. And the breakfast is out of this world - the largest selection we have seen in a long long time - from bagels, waffles, pancakes, eggs, bacon, cinnamon and sugar toast, all kinds of fruit, yogurt, and even a soda machine! The room was very spacious and had new HD TVs. Clean and well kept. The hotel room lacked a fan - so it was so quiet, we had a hard time getting to sleep.

Service at the Marriott Residence Inn Ottawa is outstanding. From manager, desk staff, kitchen staff, maid service > everybody was helpful and friendly. I've stayed at several hotels for business and personal trips and in my opinion the Marriott Residence Inn Ottawa ranks among the best.

The location of this hotel can not be beat. It is walking distance to parks, shopping, government buildings, restaurants, coffee shops, clubs/bars, theatre, museums, galleries, music venues, other hotels. Little Italy and China Town are just a short drive/cab away. The Ottawa 67's are about 10 minutes drive and about a 25 minute drive to the Ottawa Senators hockey arena.

The hotel has secure parking underground. The gym is stocked with a variety of equipment. I did not use the pool but while in the gym I noticed it was being maintained by staff.

A variety of food is seved for breakfast every day > hot or cold cereal, waffle/pancake, sausage, juice, coffee, fruit, bagels, yogurt, etc. A light supper is served a few times a week. The kitchen staff were helpful and every meal request was acknowledged. The dining area was spacious, bright and inviting.

The hotel room felt like home. The kitchen is stocked with all the amenities > right down to pots and measuring cup. All of the kitchen appliances worked well throughout my stay. The furniture and decor was clean, stylish and modern. Nothing seemed used or worn. The rooms (living, bath, bed) are spacious. No noises seeped in from other rooms. There is Wi-Fi in the hotel room but there is a problem with the signal dropping-out. The windows faced another building (so I didn't spend much time enjoying the view) but they did allow sufficient sunlight into the room through the day.

I felt very comfortable throughout my stay at the Residence Inn. They have exceeded on two levels (1) accommodation and (2) hospitality. I honestly did not feel like leaving > something I find rare in the hotel world. I highly recommend this hotel and thank their staff for a fantastic stay.

This hotel has everything the business or vacation traveller needs: location, reasonable price, comfort, service, and breakfast. Friendly staff guide you in to a comfortable, spacious, clean room with a fully equipped kitchen, which is nice to have. The location is perfect for experiencing the best of Ottawa, which for me means the parliament buildings, Byward Market, the canal and Elgin St. The front desk is on the fourth floor--accessible via the elevator.

I Have been to several hotel around the world and so far this one for service is by far amazing. Rooms are nice and spacious but most of all the the service. I called the front desk during the evening of the 15 December 2011 and every time part from hanging up the phone they were at my door with the items in question. Brian recommended a restaurant and had knowledge of the food. Went for dinner and was amazed by quality and price. I went for breakfast and was very pleased with selection. Thanks to night staff on Thursday night.

Several more days to go.

Will write update in next few days.