We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Embassy Hotel and Suites

Embassy Hotel and Suites – reviews, photos

3.0 of 5
25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
Hotel amenities
Embassy Hotel and Suites
Ranked #45 of 62 hotels in Ottawa
3.0 of 5 stars 100 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

100 reviews from our community

    Trip type
Traveller rating
    15
    41
    21
    13
    10
Date Rating
Calgary, Canada
Top Contributor
53 reviews 53 reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
“Great Location but in desparate need of maintenance”
2 of 5 stars Reviewed 11 February 2012

This hotel is just a couple of blocks from Elgin street and close to city hall. Walking distance to many attractions and resturants. Parking is hard to find and the hotel does not have enough parking stalls for its guests. Rooms need carpet cleaning and could really use a paint job. Housekeeping was OK, bathrooms were clean. Rooms come with a kitchen which is nice, but could use a microwave. Room temperature control did not work and the (noisy) fan constantly blasted hot air into my room. I advised the front desk and they reported this to maintenance, but no one showed up to fix the fan. There is a resturant on-site (just off the lobby), but it appears to be a "greasy spoon" place, I didn't eat there but could smell the grease throughout the property including in my 6th floor room. Would not recommend this hotel. Stayed for four nights; I would have checked out earlier if there had been another hotel available in downtown Ottawa for the nights I needed.

Room Tip: Don't expect much. Check in early if you need parking. Bring earplugs.
See more room tips
  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Christiana0564 for Ottawa
Ask Christiana0564 about Embassy Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dartmouth, Canada
Senior Contributor
39 reviews 39 reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
“Dated and worn, but in a great location”
3 of 5 stars Reviewed 27 January 2012

I stayed here for one week for business in January.

The hotel was extremely well located as it was only a block from Elgin street and just behind Ottawa city hall. You can walk just a few minutes to the Rideau Center and the Bytown Market. Given the large rooms, this might be a great location for families who need some space.

Pros:
-Location!
-Giant rooms
-Great wifi
-Kitchen in the rooms
-plenty of hotwater
-clean

Cons:
-Very worn around the edges. Holes in the wall in my room and very dated fixtures and appearance
-The kitchen was pretty poorly outfitted - basic dishes, some cutlery. No toaster
-The hotel restaurant and bar were pretty unattractive. I wandered in my first night, but chose to eat elsewhere.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Nick_and_Michael for Ottawa
Ask Nick_and_Michael about Embassy Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teslin, Canada
Top Contributor
51 reviews 51 reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“big room but a bit dated”
3 of 5 stars Reviewed 25 January 2012

this hotel is in a great location but it is a bit dated. but, it's still clean & my room was a large bachelor & the best feature was the full sized kitchen. with again...dated appliances, but they all worked. lots of cupboard space...even more than i have at home!
my room was on the 2nd floor right above the automatic garage door so it took me a while to figure out what that noise was. also, there's construction going on across the street but it wasn't too loud. got my room though travelocity top secret room so the price was great!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by DGA69 for Ottawa
Ask DGA69 about Embassy Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
Senior Contributor
38 reviews 38 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Great when travvelling with a group of friends”
4 of 5 stars Reviewed 14 January 2012

The suits in this hotel are great for when travelling with friends. This is our goto hotel for our ski vacations in the Gatineau's. You can't beat the location and value. Sure, the rooms aren't perfect but having two washrooms, a kitchen (with full table), and four beds more than make up for the deficiencies.

  • Stayed February 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Xnient for Ottawa
Ask Xnient about Embassy Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Senior Contributor
38 reviews 38 reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Great location but....”
3 of 5 stars Reviewed 11 December 2011

The price was excellent but it is just a very average hotel. The staff were pleasant and helpful and the location is great in downtown Ottawa. However, the room was run down, the taps dripped and it needs a serious coat of paint. Yes, it was a suite but the room was on the poor side of quality. When I arrived, the hotel had no available parking. There is a more expensive lot available across the street but I managed to find a spot on the street. There are plenty of restaurants nearby. I really cannot recommend this place because of the condition of the room.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Maxspeed about Embassy Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Embassy Hotel and Suites also viewed

Albert at Bay Suite Hotel
4.5 of 5 stars 392 Reviews
Ottawa, Ontario
Show Prices ABS:HotelCheckRates-d182966?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN PLUS Victoria Park Suites
4.5 of 5 stars 175 Reviews
Ottawa, Ontario
Show Prices ABS:HotelCheckRates-d182016?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Minto Suite Hotel
4 of 5 stars 400 Reviews
Ottawa, Ontario
Show Prices ABS:HotelCheckRates-d182983?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 62 hotels in Ottawa, ranked by popularity »

Been to Embassy Hotel and Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Embassy Hotel and Suites

  • Embassy Hotel Ottawa
Address: 25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
Price range (per night):* INR7,022 - 8,805

Owners: What's your side of the story?

If you own or manage Embassy Hotel and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Embassy Hotel and Suites
Show the lowest price for this hotel (from our partners)
Show Prices