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Radisson Hotel Ottawa Parliament Hill – reviews, photos

3.0 of 5
402 Queen Street, Ottawa, Ontario K1R 5A7, Canada
Hotel amenities
Radisson Hotel Ottawa Parliament Hill
Radisson Hotel Ottawa Parliament Hill
Radisson Hotel Ottawa Parliament Hill
Radisson Hotel Ottawa Parliament Hill
Radisson Hotel Ottawa Parliament Hill
Radisson Hotel Ottawa Parliament Hill
Ranked #39 of 62 hotels in Ottawa
3.5 of 5 stars 130 Reviews
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130 reviews from our community

What travellers say about this hotel
  • Sleep number bed(6)
  • Southern cross(4)
  • Room service(3)
Traveller rating
    15
    47
    45
    14
    9
Only show reviews for Family (18) | Couples (31) | Business (31)
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Dog Friendly!”
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

We stayed at Radisson Parliament Hill on a weekend. Price was reasonable 119.00. Parking was 18.00 but there is plenty of free parking around the hotel on weekends. It seems like a safe area to park your car.

The staff were very accommodating with directions, maps and information. We also asked for a quiet room and we were not disappointed. Rooms are in good condition (no flat screen tv though. Were told wifi only in lobby but we were able to get access on the 5th floor) The restaurant was a bit pricey but there are plenty of places to eat nearby. There was a fitness room in the hotel but we did not use it.

We skated on the Rideau Canal about a 20 min. walk. As well, the parliament buildings are also within walking distance.

The thing I liked best about this hotel is that they are dog friendly! We brought our small dog and were not charged extra!! Thank you Radisson.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask adderboy1 about Radisson Hotel Ottawa Parliament Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Quirouette, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review
17 February 2012
Good afternoon,

I wanted to personally thank you for taking the time andposting your comments about your recent stay at the Radisson Ottawa... We strive on delivering unparallel customer service, and creating a memorable experience for all of our valued guests.

I wanted to share with you that the Radisson Ottawa will be offering complimentary WIFI throughout the hotel in the next week or so, and we are scheduled to have have flat screen televisions in all of our rooms in the next 2 months.

We hope to be your hotel of choice again during your next visit to Ottawa!

Sincerely,

Patrick
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Montreal, Canada
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
“good place for short stay”
3 of 5 stars Reviewed 10 January 2012

This hotel is well enough located near the parliment. If you can get a good price on the room it is fine for a short stay.

  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask caro089 about Radisson Hotel Ottawa Parliament Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Quirouette, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review
24 January 2012
Thank you for taking the time for providing your feedback on the Radisson Ottawa Hotel. I am very excited to say that we are expecting some upgrades in the near future that will address your comments. Please consider us again on your next visit!
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Toronto
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Decent hotel for price!”
3 of 5 stars Reviewed 1 January 2012

The Radisson Parliament Hill is a standard hotel offering great service! We were in the city for a friends wedding and it was a good for a couple of nights. It could use a facelift in terms of updating the technology (tv's, wifi, etc). It was very clean but the mattress is due for a replacement. There is not much to do at the hotel so it is great for a business traveller.

It is about a 10 minute walk to Parliament. Most of the "good" shopping is east of Parliament and the hotel is situated west which is about a 20 minute hike. The hotel is mostly surrounded by offices which means that there is not much of a selection close by for eating/going out after office hours.

I would say that all tourist attractions are no more than a 20 minute walk which is nice so you are not forced to use your car or take public transportation.

The parking rules have changed on the street and the lot across from the hotel so the best deal is to buy the in and out access to the hotel underground parking lot for $18/day. This is great in the winter when it is freezing outside!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask santinaelizabeth about Radisson Hotel Ottawa Parliament Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Quirouette, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review
2 March 2012
Good day,

Thank you very much for staying with us recently, and also sharing your comments on TripAdvisor. Since you have stayed with us we have equipped the hotel with the latest in WIFI technology, and thus fare the feedback has been tremendous!

As you mentioned the hotels is centrally located to all major attractions, and we continually strive on delivering a memorabe guest experience.

We hope to be your home away from home during your next visit to Ottawa.

Sincerely,

Patrick
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Toronto
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
54 helpful votes 54 helpful votes
“Priced right”
4 of 5 stars Reviewed 23 December 2011

Nice, smaller style hotel. Currently some of the rooms are a little dated but the hotel is going through a major room renovation quater 1 2012. That should make all the difference. Staff is friendly, about a 20 minute walk to the market but along the way you are walking through the Sparks Street outdoor mall.
There is a very nice Mexican restaurant on site - nice food. They also do breakfast which was very good.
No major complaints - it's not a 5 star hotel but you get great service, price is right and it's a good location.

Room Tip: Ask for a renovated room until all renovations are done early in 2012
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Casey1 about Radisson Hotel Ottawa Parliament Hill
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Patrick Quirouette, General Manager at Radisson Hotel Ottawa Parliament Hill, responded to this review
24 January 2012
Good afternoon. Thank you for the recent feedback you provided us. You are correct! The Radisson Ottawa Hotel is anticipating some upgrades in the first quarter of 2012 which will be an exciting for everyone... We would love the opportunity to be your home away from home again during your next visit to Ottawa.
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Canberra, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
45 helpful votes 45 helpful votes
“OK but not really suitable for longer business trips”
3 of 5 stars Reviewed 18 December 2011
2
people found this review helpful

I stayed here for 20 nights recently. Overall I would say that this is a very average hotel, and is not really suited to longer term business trips. After less than a week I was thoroughly sick of my room. The rooms are quite small and cramped. Not every room has a refrigerator, which seems odd. I asked for one and it was delivered almost instantly. It was noisy so I had to move it into the bathroom and eventually tinker with it to quieten it. No minibar either (probably a good thing). And no guest laundry.

The free (wired) internet access was OK but I had to to reconfirm every night, and it would silently stop working after 24 hours until you restarted the browser and reconfirmed.

The room was clean enough on the surface but a telling point was that a candy wrapper left behind a bedside table by a previous guest remained there for the entire 20 days of my stay.

The room lighting (in common with most hotels) is terrible. Why there isn't a bright full-room lighting system so you can see what you're packing etc is beyond me. Dim lamps in corners, even when all turned on, do not help guests trying to round up clothing from various drawers and closets.

Overall this hotel is tired and the rooms are too small for a long term stay. I should have asked for a hotel with bigger rooms and - most importantly - a guest laundry. We really needed one and were amazed this property did not have one. The hotel staff were mostly excellent but knew nothing useful about laundromats nearby. The "gym" was pretty feeble and is not a selling point. The garage car spaces are incredibly narrow and every day we wondered whether our rental car would have scrape marks down the side from other guests' vehicles.

The room layour was suboptimal, with the desk positioned across the window seemingly because that's as far as the power and internet cables would reach.

On the plus side, the restaurant/bar (Southern Cross) is excellent. Food is inventive and of high quality. Service at the bar and the tables is very good. If only there was an espresso machine, but it does seem to be difficult to find good coffee (and I don't count brewed coffee as good coffee) in Canada, other than Montreal. Reception staff were also very good. Having opening (sort of) windows was good, even in winter, to help freshen the room up. Heating/insulation was great; I rarely had to fire up the heater unit.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Radisson Hotel Ottawa Parliament Hill

  • Radisson Ottawa
  • Ottawa Radisson
Address: 402 Queen Street, Ottawa, Ontario K1R 5A7, Canada
Price range (per night):* INR6,409 - 12,372

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