I stayed here for 20 nights recently. Overall I would say that this is a very average hotel, and is not really suited to longer term business trips. After less than a week I was thoroughly sick of my room. The rooms are quite small and cramped. Not every room has a refrigerator, which seems odd. I asked for one and it was delivered almost instantly. It was noisy so I had to move it into the bathroom and eventually tinker with it to quieten it. No minibar either (probably a good thing). And no guest laundry.
The free (wired) internet access was OK but I had to to reconfirm every night, and it would silently stop working after 24 hours until you restarted the browser and reconfirmed.
The room was clean enough on the surface but a telling point was that a candy wrapper left behind a bedside table by a previous guest remained there for the entire 20 days of my stay.
The room lighting (in common with most hotels) is terrible. Why there isn't a bright full-room lighting system so you can see what you're packing etc is beyond me. Dim lamps in corners, even when all turned on, do not help guests trying to round up clothing from various drawers and closets.
Overall this hotel is tired and the rooms are too small for a long term stay. I should have asked for a hotel with bigger rooms and - most importantly - a guest laundry. We really needed one and were amazed this property did not have one. The hotel staff were mostly excellent but knew nothing useful about laundromats nearby. The "gym" was pretty feeble and is not a selling point. The garage car spaces are incredibly narrow and every day we wondered whether our rental car would have scrape marks down the side from other guests' vehicles.
The room layour was suboptimal, with the desk positioned across the window seemingly because that's as far as the power and internet cables would reach.
On the plus side, the restaurant/bar (Southern Cross) is excellent. Food is inventive and of high quality. Service at the bar and the tables is very good. If only there was an espresso machine, but it does seem to be difficult to find good coffee (and I don't count brewed coffee as good coffee) in Canada, other than Montreal. Reception staff were also very good. Having opening (sort of) windows was good, even in winter, to help freshen the room up. Heating/insulation was great; I rarely had to fire up the heater unit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC