The lobby in this hotel is practically non-existent. The fitness room and pool are well equipped, bright and spacious. The club lounge is pleasant and the continental breakfast is fine. The rooms are not luxurious but decent and the television is small for the room size and hard to see over the sleigh bed but the bed is comfortable. The bathroom is small. Service was pleasant. Overall expensive for An Ottawa hotel.

I attended business meetings and stayed in the hotel. The lobby is very small, you can't park your own car - valet parking only, the food provided at the meetings was okay - although the cookies and squares were pretty good, My room was large, comfortable and clean. The hotel is very close to many museums and other attractions, good restaurants, shopping, the Rideau canal and parliament buildings - walking distance. Nothing really unique here - plain but convenient.

The location is close to the hill and centrally located downtown. Price almost always competitive in a town that can max out on rooms quickly and see rates skyrocket. Friendly, well-trained staff that do more than the average to accommodate.

Building is dark, a little tired, but they have refreshed the important stuff in the short term like good beds, good linens and free wifi throughout.

As an SPG person I would warn you there is little to upgrade to in this hotel as almost all of the hotel room safe identical.

The lounge is rarely used, nicely furnished and refreshed if you are someone who uses that type of facility.

My wife and I made a trip to Ottawa, Canada's capital. We have been in most the major cities in Canada, but not the capital. We made the trip over the Columbus Day weekend, which is a holiday in the US.We stayed in the Sheraton, great location, very nice hotel. Hotel employees were great.
Rooms very clean. We were walking distance to all of the downtown attractions. If, we make another trip to Ottawa, we would definitely stay at the Sheraton.