I recently stayed at Minto Suites for 8 days for a business trip. My suite was large and well appointed. The efficiency kitchen was great! There was also a washer/dryer which I did not use. The room had a pull-out sofa bed, a separate bedroom, a walk through closet and dressing area, a huge ensuite and a half bath. Very nice. There was a shopping bag in the room upon my arrival and it was not removed the entire week. I also found a used pair of earplugs on the floor, but otherwise the housekeeping service was good. They even washed my dishes in the sink (I was not expecting that!).
I had very little interaction with the staff during my visit; much less than usual. Due to the proximity of the front desk to the elevator and main doors, there was little opportunity for this. I was staying in the hotel while the all-star game was on and the lobby was busier than usual. There were a lot of non-guests in the hotel and using the elevators, so a doorman or security person located closer to the front entrance would have been nice.
Room service breakfasts were well priced and correct. Unfortunately, Prime 360 was out of several items when I ordered an evening meal. I found the quality not up to par unfortunately. There is a 24 hour small grocery in the plaza making it convenient to grab a few items for meals.
As most other posters have noted, internet is at a cost. I would prefer to have a charge added to my bill than deal directly with the third-party provider.
Overall a good stay. Minto is my preferred hotel when I am in the area but is often fully booked. Book early if you can.
- Minto Suite Ottawa
- Hotel Minto Suite
