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Lord Elgin – reviews, photos

3.5 of 5
100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Hotel amenities
Lord Elgin
Ranked #18 of 62 hotels in Ottawa
4.0 of 5 stars 560 Reviews
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560 reviews from our community

What travellers say about this hotel
  • Valet parking(26)
  • Great location(21)
  • Byward Market(14)
  • Very nice(12)
  • Front desk staff(12)
  • Parliament hill(10)
  • Conference room(8)
  • Hot tub(8)
  • Rideau canal(7)
  • Right downtown(6)
Traveller rating
    195
    208
    97
    43
    17
Only show reviews for Family (113) | Couples (175) | Business (122)
Date Rating
Oshawa, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice hotel, great staff”
4 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

We went to Winterlude on Sat. Feb. 11/ 2012 and stayed at Lord Elgin Hotel. The hotel and staff were amazing, the room was spotless, and the location was perfect. But..... like everything it has minor problems that should we should mention, after all this IS a site to help our fellow travellers. The room itself was pretty small, and the valet parking (no other option) was pretty pricey at $28.50 per night. Like I said, minor things but worth knowing.

Room Tip: Ask for a room overlooking the park.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask futureeastcoaster about Lord Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meelker, Director of Sales at Lord Elgin, responded to this review
14 February 2012
Thank you for staying with us this past weekend and for the great feedback.

Winterlude is one of our favourite times of year. The hotel is always busy and everyone is in great spirits. Having information officers from Winterlude on site makes it so much easier for us and for guests.

We hope you can make it an annual tradition.

Thank you again!

Ann Meelker
Director of Sales & Marketing
LORD ELGIN HOTEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“our stay, staff and restaurant”
5 of 5 stars Reviewed 6 February 2012

Our son got married in Lord Elgin Hotel In January 2012 , whole staff was very friendly and cooperative.The food in restaurant "Grill 41" was delicious ,Great place! all of us had a great dining expierence. Great atmosphere.Excellent service would do it again.

Chef and all the Mangers involved putting this event to gather were SUPERB.

Thanks a lot

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Param25 about Lord Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meelker, Director of Sales at Lord Elgin, responded to this review
7 February 2012
We are delighted to hear that everything went well with your son's wedding and that you enjoyed our restaurant - Grill 41. Our chef is wonderful and he will be thrilled to receive your feedback.

We hope to have the opportunity to welcome you back once again.

Sincere best wishes,

Ann Meelker
Director of Sales & Marketing
LORD ELGIN HOTEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
1 review
“Lovely hotel, great location, wonderful staff”
5 of 5 stars Reviewed 3 February 2012

Just got back two days ago from Ottawa. Stayed here and would definitely stay again. The location is within walking distance to the Rideau Canal (I skated it twice!), Byward Market, the Parliament Buildings, etc. The room was spotless, as was the bathroom. I'm really fussy about things like that, and had no complaints. The beds are very comfortable and the TV was perfect. Enjoyed the buffet breakfast which had a nice variety to choose from. Staff were very friendly and the Starbuck's was a nice bonus. We used the Business Centre as well. Checked out the pool and jacuzzi. Both looked very clean, although we didn't use either. Our room faced the back, not the park, which made no difference as we weren't in it very much. I would definitely stay again, and would urge you to do the same.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Janeteditor about Lord Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meelker, Director of Sales at Lord Elgin, responded to this review
7 February 2012
Thank you for the great feedback and detailng all of the highlights of your stay.

Our executive housekeeper will be thrilled to hear your comments about cleanliness. She is a true veteran and takes feedback to heart, so this will make her day!

We have recently purchased all new beds and the new 42" TV's were just installed last month, so we are delighted to hear you enjoyed both. I purchased one of the beds myself, so can't agree more - they are comfortable!

Winterlude is one of our favorite times of year with all the festivities so close to us. Being just across the street from the Rideau Canal and the Crystal Garden makes us a popular place to stay. We are very fortunate.

We do hope to welcome you back soon. Many thanks!!

With sincere best wishes,

Ann Meelker
Director of Sales & Marketing
LORD ELGIN HOTEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pembroke, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“L.E. - Oooh La-La!”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

We go to Ottawa 2-3 times per year for a get-a-way. We always stay at the Lord Elgin! Why?
The staff are friendly, helpful and welcoming.
The room is cozy and quiet - get one that faces Confederation Park.
The dining room staff are lovely. On our last visit we had an ill family member in hospital and we were so tired - the server was just so accommodating and kept the coffee coming.
The location of the hotel is great for the National Arts Centre, the Rideau Centre and Byward Market.
And did I mention that there is a Starbucks in the hotel. I live in a small town = no strong coffee - so Starbucks is a super treat.
We love this hotel, we make memories and we always come back!

Room Tip: Face Confederation Park
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask talkingtojo53 about Lord Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“A bit dated looking but comfortable and nice”
4 of 5 stars Reviewed 30 January 2012

The Lord Elgin is a nice for a good price. It has the look and style of the old style high end hotels but could use a bit of renovation in the lobby and common areas, it doesn't strictly need a renovation but it would probably make the hotel look very nice. The hotel staff were friendly, especially the front desk who helped me out quite a bit. Rooms are clean and comfortable. Exercise equipment is in good condition, the pool and hot tub were nice, on cold days the hot tub was a nice way to relax.

Only thing of note is that the rooms are all wired internet, no wireless. That's not a big deal for me and given the concrete construction of the building I can definitely see that wireless would be problematic, a good wired connection beats a poor wireless one any day.

Overall I enjoyed the hotel and would stay there again.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ope557 about Lord Elgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meelker, Director of Sales at Lord Elgin, responded to this review
1 February 2012
We are very grateful for the positive feedback you have shared. It also gives us an opportunity to update you on some great news.

As we speak, we are wrapping up the installation of wireless internet throughout the hotel. This should be complete by this time next week. As well, we will be replacing all the cabling, so our bandwidth will be much larger.

We are also planning to renovate our lobby area this year. We are all very excited about the plans. You will have to come back and see it when it is finished.

Thank you again for the wonderful compliments. They make our day!!

With best wishes,

Ann Meelker
Director of Sales & Marketing
LORD ELGIN HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Lord Elgin

  • Lord Elgin Hotel Ottawa
  • Lord Elgin Ottawa
Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Price range (per night):* INR6,966 - 15,047

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