We stayed here last year for Winterlude. Our room overlooked the park with a spectacular view of the city. This hotel had everything we needed and more. Great location, great staff, great rooms, etc. We enjoyed talking to the guys working the valet. It seemed that most of them were hockey players. The hotel is also conveniently located close to all winterlude activities and the byward market. We would absolutely stay here again next time we visit Ottawa.

I've been to Ottawa a few times already for business and I found the hotels to vary in customer relations and room quality. The Lord Elgin is a great place to stay. The staff are very friendly and helpful and the on-site restaurant, Grill 41, is great. I don't particularily like Starbucks but there is one at the hotel.

The location of the hotel is great. There are quite a few restaurants down Elgin street and the Rideau Center is a short walk across the park to the Sears entrance.

The room itself was very small but it got the job done. I'm not sure whether it's because of the old architecture that the rooms are so small because I've had this same experience with another hotel which was at one time a fort. I think the dimensions of the room may have been about 10ft x 15ft (not including the bathroom). The bathroom was also on the small side, with the lavatory sitting behind the door.

All in all, the stay was enjoyable. Next time I'll try and see if they have a larger room.

I stayed a week at the Lord Elgin for the third time since September. This time, I brought my husband with me to see Ottawa. He really liked the hotel, as I do, because the staff is just so wonderfully friendly. They really make you feel at home--I have never felt so comfortable in a hotel anywhere. I was there for business and we had a catered event at Grill 41 that went very well. I would recommend the Lord Elgin for business or family travelers. I always use the business center to print my boarding passes--very convenient. They also have a Starbucks in the lobby--again, very convenient.

I have been to the Lord Elgin several times, on business as well as personal. Awesome location, outstanding staff, however at times it is a hit and miss with the quality of service, mind you that was a week end. The Lord Elgin is my hotel of choice for Ottawa, it is clean, warm and I look forward to my return trip in Feburary and October.