Our office planned a xmas cocktail at the ARC lounge, and the events coordinator was extremely accommodating in preparing a parred-down menu for our group to ensure we would have quick service, and the kitchen could cope quickly in the event of large orders. Unfortunately we had a much smaller group attend due to weather, but that did not deter the quality of service and or limit the designated area they had reserved for us.The food was delicious, prices were reasonable (prices included tax and tip to simplify), and overall we would definitely book here again.

Just finished a two night stay. The hotel is nice, and the turndown service is a great touch. The rooms are small, and the walls seem paper thin, but it was fine for my purposes. The gym is nice, but a weird gas or must odour kept seeping in. My chief complaint was with the staff. I found them rude and unfriendly. No one asked how my stay was upon checkout, and when my travel partner and I checked in we were told that sparkling wine was served at 3 in the lobby. When we came down the second night we were told very rudely that it was only upon check in. Fine, we weren't told that, but no need to be rude about it. Other than the staff, I thought it was a decent hotel.

We returned to the ARC Hotel in Ottawa at the end of November. Once again the staff was super. We upgraded to one of the slightly larger rooms this time. It was nice to have a bit more room. The small rooms are pretty small. But the accommodations are very nice. Location is excellent for Ottawa. Good walking to all parts.

The ARC has a very nice small restaurant and bar. Great for small groups or cozy for a couple. Bar and wait staff are super. All the staff have always been great!

Great food nearby on Elgin St - Dunn's Diner for Breakfast & also the Lieutenant's Pub for lunch or dinner. Plenty of other good restaurants and pubs in the area too.

We spent two nights at the hotel in a king bed room. Of note was how quiet the room was and how there were two comfortable chairs for sitting instead of the usual one chair and a desk chair. Arrival and departure were smooth and very pleasant and the valet parking was prompt and easy. Fridge in the room and coffee or tea easily made.
On the less positive side the drawers are small and in the TV cabinet making them less than convenient.
On the negative side there was no anti-slip mat or stripping in the bath tub-shower and my wife did slip and fall hurting her hip and ribs - no broken bones. Ask on entering for something for the shower!
So overall we enjoyed our stay, found the location convenient and the room pleasant and comfortable.