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ARC The Hotel – reviews, photos

4.0 of 5
140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Hotel amenities
ARC The Hotel
ARC The Hotel
ARC The Hotel
ARC The Hotel
ARC The Hotel
ARC The Hotel
Ranked #13 of 62 hotels in Ottawa
4.0 of 5 stars 392 Reviews
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392 reviews from our community

What travellers say about this hotel
  • Valet parking(11)
  • Very nice(11)
  • Byward Market(9)
  • Room service(8)
  • Sparkling wine(6)
  • Rideau Centre(6)
  • Construction site(5)
  • Queen size bed(4)
  • Parliament hill(4)
  • Would DEFINITELY recommend(4)
Traveller rating
    162
    120
    55
    39
    16
Only show reviews for Family (21) | Couples (139) | Business (125)
Date Rating
confidential
Reviewer
3 reviews 3 reviews
“Another succesful event at ARC THE HOTEL”
5 of 5 stars Reviewed 7 February 2012

This was our second business event in Ottawa, and having experienced excellent service the first time, we decided to come back. The service was excellent and the Catering and Event Sales Manager (NT) was completly devoted to our needs. Having done all of the reservations for this large group was very time consuming, and her spontaneous responses and availabiltiy was very well appreciated. She is sweeter than sugar.....
The hotel is immaculate and the private diner menu was very elaborate. Our out of town clients appreciated the efforts ;-)

Thank you (NT), we will be back...
This Hotel was like finding a pearl in an oyster...

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin Morrison, General Manager at ARC The Hotel, responded to this review
21 February 2012
We are delighted to hear that your group had such an enjoyable experience at ARC The.Hotel. Thank you for your business and for taking the time to leave your feedback and we hope to have you return soon.
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Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
“Office cocktail at ARC lounge”
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Our office planned a xmas cocktail at the ARC lounge, and the events coordinator was extremely accommodating in preparing a parred-down menu for our group to ensure we would have quick service, and the kitchen could cope quickly in the event of large orders. Unfortunately we had a much smaller group attend due to weather, but that did not deter the quality of service and or limit the designated area they had reserved for us.The food was delicious, prices were reasonable (prices included tax and tip to simplify), and overall we would definitely book here again.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012
ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next office event.
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London, ON
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Nice hotel, poor service”
4 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

Just finished a two night stay. The hotel is nice, and the turndown service is a great touch. The rooms are small, and the walls seem paper thin, but it was fine for my purposes. The gym is nice, but a weird gas or must odour kept seeping in. My chief complaint was with the staff. I found them rude and unfriendly. No one asked how my stay was upon checkout, and when my travel partner and I checked in we were told that sparkling wine was served at 3 in the lobby. When we came down the second night we were told very rudely that it was only upon check in. Fine, we weren't told that, but no need to be rude about it. Other than the staff, I thought it was a decent hotel.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012
The management tea of ARC The.Hotel was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. By reading each of these reviews we are able to recognize areas in need of improvement and take the appropriate actions to correct them. We do hope that you would reconsider and stay with us again in the future.
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Saratoga Springs, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Another great stay at the ARC”
5 of 5 stars Reviewed 24 January 2012

We returned to the ARC Hotel in Ottawa at the end of November. Once again the staff was super. We upgraded to one of the slightly larger rooms this time. It was nice to have a bit more room. The small rooms are pretty small. But the accommodations are very nice. Location is excellent for Ottawa. Good walking to all parts.

The ARC has a very nice small restaurant and bar. Great for small groups or cozy for a couple. Bar and wait staff are super. All the staff have always been great!

Great food nearby on Elgin St - Dunn's Diner for Breakfast & also the Lieutenant's Pub for lunch or dinner. Plenty of other good restaurants and pubs in the area too.

Room Tip: The basic rooms are small but fine. The next catagory up gives you a bit more room to spread out.
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012
We are glad you were able to stay with us during your trip toOttawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them.
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London, On
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good hotel, good location, good room”
4 of 5 stars Reviewed 24 January 2012

We spent two nights at the hotel in a king bed room. Of note was how quiet the room was and how there were two comfortable chairs for sitting instead of the usual one chair and a desk chair. Arrival and departure were smooth and very pleasant and the valet parking was prompt and easy. Fridge in the room and coffee or tea easily made.
On the less positive side the drawers are small and in the TV cabinet making them less than convenient.
On the negative side there was no anti-slip mat or stripping in the bath tub-shower and my wife did slip and fall hurting her hip and ribs - no broken bones. Ask on entering for something for the shower!
So overall we enjoyed our stay, found the location convenient and the room pleasant and comfortable.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012
Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future
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Additional Information about ARC The Hotel

  • Arc Hotel Ottawa
  • Arc Hotel
Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Price range (per night):* INR9,363 - 13,765

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