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Courtyard by Marriott Ottawa Downtown – reviews, photos

3.0 of 5
350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
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Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
Courtyard by Marriott Ottawa Downtown
Ranked #14 of 62 hotels in Ottawa
4.0 of 5 stars 250 Reviews
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250 reviews from our community

What travellers say about this hotel
  • Byward Market(21)
  • Breakfast buffet(11)
  • Parliament hill(9)
  • Very clean(7)
  • Short walk(5)
  • Rideau canal(5)
  • Underground parking(4)
  • Great location(4)
  • Fresh fruit(3)
  • Hot tub(3)
Traveller rating
    95
    105
    36
    7
    7
Only show reviews for Family (55) | Couples (57) | Business (83)
Date Rating
Toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“It's the location that makes it”
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

The location is mentioned a lot in the reviews of this hotel, but that's really the best part. I stayed here for 2 nights over a Winterlude weekend in February with my partner. We picked this hotel because of it's location in the Byward Market. We wanted to be close to restaurants and the Rideau Canal on foot, which it is. We picked the option to have breakfast included which was worth it for the additional $10/night for 2 adults (you can choose either hot or cold breakfast options). One night was a little bit noisy as we had a room overlooking York street, but the second night was fine. They have a nice lounge on the main floor, complete with computers for use. We didn't use the pool. Gym seemed on the small side. There is a cab station right out front, which was handy as we flew in and out of Ottawa. If you want to be in the heart of Byward Market, this is really the only option.

Room Tip: Ask for a room overlooking the courtyard
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TorontoBlau about Courtyard by Marriott Ottawa Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Wilson, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
15 February 2012
The Courtyard Marriott’s team would like to thank you for your kind words! We are always happy to receive positive comments about our guests experience at our property.

As you said, the location of our hotel is probably the best one if you are here to visit what Canada’s capital has to offer. Being located in the heart of the historical Byward Market gives our guests the opportunity to explore museums, parks and a ton of amazing restaurants all within walking distance! We're so glad you enjoyed it! As the Byward Market is a busy place, sometimes outside noise can be heard. Typically it is not a problem, but for those who are more sound sensitive, we also have rooms facing our Courtyard which are not affected by the activities going on in the Market.

We're happy to hear you enjoyed some of our renovations we recently made to our lobby and Bistro area. The computers, gym and pool area are all designed to help guests maintain their routines, as well as relax, while they are away from home.

Thank you again for taking the time to share your experience with others and we hope to see you again the next time you're in Ottawa!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brossard, Canada
1 review
1 helpful vote 1 helpful vote
“getaway to Ottawa, Marriott Courtyard”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

My wife and I recently spent a weekend at the Ottawa Marriott Courtyard on Dalhousie St.
Upon arriving, our early check in request was available and we were given a welcome gift.
We had a lovely room, excellent service from a very caring, friendly staff. The location in the heart of the Byward Market is ideal. It is within walking distance to shops, restaurants, Rideau Centre
mall and Parliament buildings. We enjoyed our stay very much and would strongly recommend this hotel.

Room Tip: There is a choice of a courtyard view or Byward Market/downtown view. It is a personal choice.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Paul D about Courtyard by Marriott Ottawa Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis Lafreniere, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
10 February 2012
We would like to thank you for sharing your great comments with other travellers! Our team is always happy to know that our guests enjoyed their stay and the service they received.

Being located in the heart of the Byward market, our guests have access to a multitude of restaurants, bar, museum and of course the magnificent parliament building! We're so glad you enjoyed the location.

I'd also like to thank you for your kind words about our staff. We pride ourselves on offering our guests the service they deserve!

Thank you again for taking the time to share your experience with others and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
p.e.i.
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great hotel”
5 of 5 stars Reviewed 8 February 2012

This hotel was great location ,central to everything.short walk tp byway market and short walk to the rideau canal
The room are spacious and comfortable beds

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask unb12 about Courtyard by Marriott Ottawa Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Markham, Canada
1 review
1 helpful vote 1 helpful vote
“Amazing Location”
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

My family spent 2 days at the Courtyard Marriott Ottawa and we had the best experience. The hotel was clean, and the location was perfect, as it was close to everything downtown. The hotel staff was courteous and very attentive. My daughter goes to school in Ottawa, so this will be the hotel of choice from now on when I visit her.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask R R about Courtyard by Marriott Ottawa Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis Lafreniere, Manager at Courtyard by Marriott Ottawa Downtown, responded to this review
24 January 2012
Thank you for taking the time to review your most recent stay at the Courtyard Marriott Ottawa!

We are delighted to know that your family had a great experience at our hotel and that you enjoyed our facilities and prime location. The hotel staff works hard to make sure our guests leave our property with good memories and I am glad to know that your experience was positive.

We are excited to have you back at our hotel on your next trip to Ottawa when you come and visit your daughter!

Again, our team would like to thank you for the great comments!
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Salaberry-de-Valleyfield, Canada
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“all was made right”
5 of 5 stars Reviewed 3 January 2012

One night stay. Room was tastefully furnished in contemporary chic style. Being close to New Year's Eve, we signed a "Party Waiver" as all guests had to, including agreeing to noise control after 9pm. My husband and I were fast asleep when he was woken by people noisily and continuously talking in the hall. He looked out the peep hole and children were running around too and banging doors, after midnight. He called the front desk and was told someone would talk to them. After I awoke by then (I had earplugs and sleep mask), he called front desk again and someone came again to talk to these people (there was a tournament of sorts in town). The night staff, Michael, made "everything right" AND threw in free buffet breakfast (normally $11.50 per person), as well as free parking (normally $15 extra). This made all the difference.

Location: within the Byward Market and tourist areas, easy walk
Restaurant: Dunn's 24 hour delicatessan across street -- served breakfast too, but we were very happy with the cool-chic Bistro on the main floor

Would stay again. Hotel apologized for having booked the two remaining rooms on the same floor as the tournament people. I am sorry the tournament people felt they could act so noisily clearly after midnight when others were sleeping.

Great staff and customer service all around. Didn't try gym or pool this time.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Courtyard by Marriott Ottawa Downtown

  • Courtyard Ottawa Downtown
  • Courtyard Ottawa
  • Ottawa Courtyard
Address: 350 Dalhousie Street, Ottawa, Ontario K1N 7E9, Canada
Price range (per night):* INR9,363 - 13,988

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