Front desk is efficient. Rooms are clean, bed is comfortable. price is acceptable. This hotel has missed the boat in two areas; one major, one minor. First is, the so-called non-smoking rooms stink of smoke. The hallways smell awful. Obviously, the no-smoking policy is not enforced. Either enforce it or don't say you have non-smoking floors.
The second area is the lack of complimentary breakfast which is often available in this type of hotel.
- Best Western Ottawa
- Ottawa Best Western
