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BEST WESTERN PLUS Macies Hotel – reviews, photos

1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada
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BEST WESTERN PLUS Macies Hotel
Ranked #25 of 62 hotels in Ottawa
4.0 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    12
    20
    9
    5
    1
Date Rating
Colorado Springs, Colorado
Top Contributor
111 reviews 111 reviews
Reviews in 65 cities Reviews in 65 cities
55 helpful votes 55 helpful votes
“Excellent Hotel - Great Service - Convenient Location”
5 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

We stayed here for three days on our recent road trip through parts of Canada.

We had a large King room which was very tastefully decorated - the bathroom was large and comfortable with a lot of counter space, the room had a refrigerator, the linens were first rate and the bed was very comfortable. Parking was easy, there was an in house coin laundry, professional and courteous staff and a small restaurant in the basement.

We are not early risers on a trip like this and each day we went for a late breakfast. The restaurant is very small but the service, provided daily by Francine, was excellent and friendly. We ate there each day and found the prices reasonable and the food good. We would recommend that too.

We toured Ottawa and even made a day trip to Montreal - a bit of a drive at the low speed limits (compared to the US) but enjoyable - and Macies hotel was a welcome place to return each evening.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMaciesHotel, Guest Relations Manager at BEST WESTERN PLUS Macies Hotel, responded to this review
14 October 2011
Dear Guest,

Thank you for taking the time to review our property.

We would like to thank you for your kind comments about our Hotel and the Cafe 1274 restaurant. As a family owned and operated hotel for over 70 years, we endeavour to provide the best service and value to our guests and we appreciate knowing we have done our job.

Thank you again and we look forward to welcoming you back to Best Western Plus Macies Hotel.

Kind regards,
Tracey Kennedy
Customer Service Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great Overnight break”
3 of 5 stars Reviewed 12 September 2011

Had to stay overnight in town on short notice - they were great we were very comfortable the room was huge - only one small negative - could not see tv from the bed ( I like my home comforts).

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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Senior Contributor
44 reviews 44 reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
“Nice Hotel but a Bit Overpriced”
3 of 5 stars Reviewed 12 August 2011

We stayed here one night on our way to Montreal. The room was clean and comfortable. The best part was the comfortable bed - it had a nice pillowtop. They don't have a free breakfast which many Best Western and other hotels of this level have though they do have a restaurant onsite. It was a bit pricey especially when it doesn't include a breakfast. It is a nice enough hotel to recommend to others.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fabulous”
5 of 5 stars Reviewed 4 August 2011
1
person found this review helpful

I was visiting a friend and because of extenuating circumstances had to stay in a hotel room the final night I was there. I got a quote for the cheapest room over the phone in mere seconds, check in was a breeze, and the lady at the front desk was more courteous and caring and couldn't be happier to make my stay better.

The room was worth the price, the bed was super comfy, a plethora of pillows were neatly arranged and set up for me, the room as a whole was very clean and tidy (no vermin or leftovers from past guests), the bathroom was stocked with toiletries and was not lacking in anything.

Checkout was a breeze, and the wake up call was right on time as well.

All in all a very good stay. I thought for a one-night stay it exceeded my needs far above and beyond what I expected, and I was happy to have stayed there.

Room Tip: A two-bed room is the same as a single bed room so inquire about that if you can. CAA members get a...
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  • Stayed August 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barrie, Canada
Top Contributor
91 reviews 91 reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
“Spotless but pricey for being in the burbs”
3 of 5 stars Reviewed 20 July 2011

Rooms were great, staff was friendly but very expensive for being out of the city core.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Macies Hotel

  • Best Western Ottawa
  • Ottawa Best Western
Address: 1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada
Price range (per night):* INR7,412 - 8,304

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