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Hilton Garden Inn Toronto/Oakville – reviews, photos

3.0 of 5
2774 South Sheridan Way, Oakville, Ontario L6J7T4, Canada
Hotel amenities
Hilton Garden Inn Toronto/Oakville
Hilton Garden Inn Toronto/Oakville
Hilton Garden Inn Toronto/Oakville
Hilton Garden Inn Toronto/Oakville
Hilton Garden Inn Toronto/Oakville
Hilton Garden Inn Toronto/Oakville
Ranked #7 of 10 hotels in Oakville
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    19
    12
    3
    2
    2
Date Rating
Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Attentive, clean, affordable and great hosts”
5 of 5 stars Reviewed 23 January 2012

A big thank you to this hotel for working so well with our group. The hotel management and staff were friendly and figured exactly how to make our hotel stay convenient and enjoyable. The hotel is family friendly, but very convenient for me as well as I was able to use their 24/7 business centre. Free, convenient wireless - a great plus.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Hotel and Freindly Staff”
5 of 5 stars Reviewed 16 January 2012

Very nice hotel, the staff were excellent. The rooms were great too. I would recommend you hire a car as to get downtown was about $70 in a taxi. Good value and enjoyable stay.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Excelant stay..”
5 of 5 stars Reviewed 13 January 2012

Spent a night at this location and I was completely satisfied with everything... The place was very clean, comfortable bed, spacious room, lots of free parking and helpful staff.

The best part was the breakfast, as you can get freshly prepared breakfast by the chef.

Highly recommended.

Room Tip: Don't miss the Breakfast.
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  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canada
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Terrible Stay...”
2 of 5 stars Reviewed 5 December 2011

We arrived at 5:00pm (check in time is at 3:00pm) and the front desk staff had to check if our room was ready. Strike one: there's no reason it should not be ready two hours after check-in time. It was ready.

When we got in our room, we had two "queen" beds (which are really about the size of doubles). We had reserved a King room. We wen't back to the front desk and were told that the hotel was full and they could not give us another room. The staff was apologetic and told us that a manager would contact us inthe next few days.

Once we settled into our room, we discovered that we'd been placed in the middle of a hallway full of a childrens hockey team. Once they started playing hockey and yelling in the hallway, we called the front desk who came up immediately and asked them to stop. When the running and yelling started again, I stepped out into the hallway and asked the parents to keep the noise down and keep their kids in their rooms. One of the mothers proceeded to yell at me and ask how they were supposed to keep 15 kids quiet. I informed her that it was not my problem. My husband called the front desk who came up and moved everyone to a conference room. One of the staff came to our door and apologized,

When we checked out, no one asked how are stay was. They took our money and sent us on our way.

If this was the last hotel in the GTA, I still wouldn't stay again.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Austin, Texas
1 review
1 helpful vote 1 helpful vote
“Worst Experience Ever”
1 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

I stayed here withmy family on the weekend of November 25th, and it was the worst experience ever. When checking in I found out that my room was not ready, the front desk person had to go up and check to see if my room was ready. Mind you it was 4 PM and check in is at 3. When we finally got in the room I noticed that my room smelled lik old diapers and they sprayed heavy air freshner to hide the smell. Digusting. The next day I came to the front desk in the evening and spoke to the manager on duty as I had a problem with my shower, he said it would be looked at and nothing was done. When i checked out the person at the front desk just looked at me with this dumb look not even asking me how my stay was. Horrible service, I would ever recommend this hotel to ANYONE. Your better off staying at Fairfield Inn or even if your desperate Country Inn

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hilton Garden Inn Toronto/Oakville

  • Hilton Garden Inn Oakville
  • Hilton Oakville
  • Oakville Hilton
Address: 2774 South Sheridan Way, Oakville, Ontario L6J7T4, Canada
Price range (per night):* INR5,462 - 11,703

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