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Holiday Inn Express Toronto - North York – reviews, photos

2.5 of 5
30 Norfinch Drive, North York, Ontario M3N 1X1, Canada
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Holiday Inn Express Toronto - North York
Ranked #3 of 8 hotels in North York
3.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    7
    20
    9
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Date Rating
1 review
“Great Deal and friendly staff”
5 of 5 stars Reviewed 12 November 2011 via mobile

Will stay again. Greeted by friendly staff and even noticed my Movember stash :) Room was clean. Wish there were more outlets for easy access. Great free wi-fi and nice flat screen tv. Room smelled great and bed was extra comfy. Bathroom and shower were a little dated, but worked fine. Nice breakfast selection. Overall, great place to stay. Close to highway 400 and just a little drive to downtown.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Drock659 about Holiday Inn Express Toronto - North York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornhill, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
41 helpful votes 41 helpful votes
“Enjoyable stay!”
5 of 5 stars Reviewed 7 November 2011

Had to come stay here while my place was being renovated. The staff was very professional, accomodating and well informed.

  • Stayed January 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeff C about Holiday Inn Express Toronto - North York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Unprofessional staff”
1 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

We used these guys for a wedding, they gave us a wrong number for booking rooms, and when our guests got there they were extremely rude to them. They refused to hand out gift bags and wanted to wake up our guests at 2 am to tell them to get the gift bags. They are by far the worst hotel I have ever delt with. There are lots of other hotels in the area you don't haev to use the Holiday Inn.

Room Tip: Use a different hotel. Don't use the Holiday Inn
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  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bobsmith1976 about Holiday Inn Express Toronto - North York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nozer Doctor, General Manager at Holiday Inn Express Toronto - North York, responded to this review
28 September 2011
Dear Sir,

Thank you for your feedback and I would like to take this opportunity to be able to apologize for any inconvenience caused to you on your special day.

Wedding Inserts were created and sent to you for your guests which included our hotel contact information. After reviewing the inserts, (your wife emailed us a copy a few weeks ago) the phone information stated was in fact our correct phone number. Although the information provided to you and your guests was correct as a kind gesture on behalf of the hotel we did in fact honour your 3 other guest reservations made at other hotels, which featured much lower rates booked through Hotwire and other channels. In addition to this, we also provided you with two complimentary room nights and extended your check out to 3pm.

All gift bags provided to us at your request were given to your guests upon check in featured in the block. As stated below remaining bags were returned and as 12 gift bags were given to us and in fact, 5 were returned as your block featured 7 guest room reservations.

With planning a wedding a lot of work and detail do go into the special day. On behalf of the hotel, I do apologize for any inconvenience you might have faced during your planning process, as although we do strive to be the best we do appreciate your feedback to help us improve our services.

Kind Regards

Management.
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“Not the worst place, but could definitely be better”
3 of 5 stars Reviewed 23 September 2011

This hotel needs a renovation. It meets the bare minimum of a comfortable room, but it really is not a place you would want to spend more time than necessary. The location is far from everything. However, if you have a car, that is not an issue. The breakfast was fresh and of decent quality. The internet connection was very fast. However, it is not a place that I would want to come back again.

Room Tip: You can call them to request a nonsmoking room. They will try to meet your request. Give yourself...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Professor_E about Holiday Inn Express Toronto - North York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nozer Doctor, General Manager at Holiday Inn Express Toronto - North York, responded to this review
26 September 2011
Dear Sir,

I thank you for your comments and kind feed back. I am very excited to inform you that we have just started the first phase of a 3 million dollar face lift. The entire hotel is expected to be completed prior to summer 2012. We are very excited about the changes we are making and look forward to see you again.

Thank you and Have a Great Day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good hotel and close to York arena”
4 of 5 stars Reviewed 22 August 2011

Stayed here for a Canlan hockey tournament for one night. I paid for the room on points so check-in was a breeze and we were able to get in an hour earlier than check-in time. The manager who checked us in was great and gave us free water and granola bars as I was a Priority Club member.

The area may not be the greatest, but the hotel was clean and the police station is right next door. We didn't need to walk anywhere and can tell you that you won't find a hotel closer to the York Ice Gardens or Tennis facility. There are a few restaurants not far from the hotel such as Subway, Quiznos, McDonald's and Tim Hortons. Shopping in Vaughan or Woodbridge is great and only minutes away.

The room itself is good, the free breakfast was great (except for the eggs which must have been made from a mix) and the staff were wonderful. I would defintely recommend this hotel if you have a hockey tournament nearby or are going to Wonderland. A reasonably priced hotel with good service.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask qsb_12 about Holiday Inn Express Toronto - North York
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Additional Information about Holiday Inn Express Toronto - North York

  • Holiday Inn Express Toronto
  • Holiday Inn North York
  • North York Holiday Inn
Address: 30 Norfinch Drive, North York, Ontario M3N 1X1, Canada
Price range (per night):* INR6,409 - 7,914

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Holiday Inn Express Toronto - North York
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