We had high hopes for this place, as we reviewed the information online here. Wow, where we disappointed. The bed was so nasty, when my fiance laid on it with me, I would sink to the middle of the bed, so would he. The rooms was so tilted and slated to one side it felt as though you where in a fun house.
We had a terrrible problem with ants our first night, we saw a few of them. I mentioned to him. Well its not like we live here, and asked for him to just over look them. However the next night was horrible. There where so many ants along the side board that we left. We called in the night watch man to view the problem and we check out that night. No, offer to help us find another room or hotel. Just that they would refund that night. Great service.
It wouldnt of been that bad but the girls at the counter where just idiots. I was there for a wedding and the other usher came to get me at the hotel and asked for my name and room number. The four front desk girls just giggled and said that they couldnt help him. Nor could they go call up to the room as there is no phones in any of the rooms. He asked if they could check. And was told no, they couldnt as they didnt know if I was in the room. No effort was made to check or for him to be directed to the room. The manager Garry Hierlihy the next day pointed out; well he could of just walk up the steps! The fact the the staff made no attempt is just plain sad. Worst part is that they kept changing the story of my friend of 15 years apparently didnt know my name or room number. Which he did. The staff is immature and very unproffessional.
That the hotel is only secondary to their man function as a water speed boat service is screams get you act together if you are going to run a hotel.
We had to ask for the light to be fixed and their front desk girls asked the brilliant question.
Do you think its the buld? Or something else. Wow - if the light doesnt work. Uhmm I wonder just wonder what it could be.
Overall the prices isnt worth a sagging bed, infested with ants and the nasty smell. Ugh. Save your money and find another place.
