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The Pillar and Post Inn, Spa and Conference Centre – reviews, photos

4.0 of 5
48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Hotel amenities
Special offer
Last Call: $219 in May
The Pillar and Post Inn, Spa and Conference Centre
4.5 of 5 stars 254 Reviews
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254 reviews from our community

What travellers say about this hotel
  • Outdoor pool(7)
  • Hot springs(5)
  • Dining room(3)
  • Very nice(3)
Traveller rating
    147
    51
    23
    17
    16
Only show reviews for Family (33) | Couples (140) | Business (21)
Date Rating
Toronto
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Great Place for a Sale”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Had a great time at this location on an online package that included dinner at their restaurant, full use of the spa, and a wine flight at a local vineyard.
Pros
- full use of the spa
- comfortable pillows and matress
- very picturesque
- staff were very helpful
- rooms were quite large

Cons
-Spa was over crowded and offered shoes and robs that were too small and uncomfortable
- Outdoor room concept wasn't the best selection for a room (choose and indoor room if possible)
- Decor is quite dated (but not dirty)

Select this location only if you are getting a deal.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask dferrari1983 about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“My go-to place when its time to unwind!”
5 of 5 stars Reviewed 30 January 2012

Took advantage of their advance rate specials and have visited twice this year. This past weekend we were fortunate to get a room upgrade. I love everything about the Pillar and Post and will continue to keep it my go to place to escape.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mickeyz_7 about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012
And we love having the opportunity to be your "go to place"! Thank you so very much for choosing us again for your weekend escape. Thank you as well for your kind words about our property and team.

We hope to see you again in the near future.

Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great New Years”
5 of 5 stars Reviewed 30 January 2012

We had a great stay for New Years Eve. The room ( suite with a sitting area and fireplace ) was very clean and comfortouble. This is a first class hotel. The staff were very efficient and polite. The hotel itself is charming and cozy the atmosphere is very relaxing. We used the spa for a massage and were impressed. It was a little busy and there was a minor issue with a shortage of lockers but it was handled quickly. The new years dinner was excellent and the dance was lot's of fun. We also met many people and thoroughly enjoyed the Russian group who danced and played the piano near the bar. We will return again and may make this our annual new years eve destination.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YorkshiremanOntario about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
1 review
“Pillar and Post”
5 of 5 stars Reviewed 25 January 2012

For the last few years, my husband and I have escaped to the Pillar and Post in December for a little Christmas romantic getaway. This year, due to a family member's illness, we weren't able to get away in December but we did manage to get away to the Pillar and Post in early January and once again, had a peaceful, romantic, relaxing time. From the moment we checked in, it was total serenity for us (as usual). I would like to thank the staff at the Pillar and Post for making our stay each year enjoyable. From the front desk, to the spa, to the dining room, to the housekeeping staff..... how nice to see everyone so pleasant. We love it at the Pillar and Post and will definitely be back. A special thank you to Shane Howard, Front Office Manager, for making our accommodations extra special...... thank you for making a well needed getaway "happen".

Room Tip: Ask for an early check-in, if it's possible, they will accommodate.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Moniz154996 about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012
Peaceful and Romantic...What a wonderful choice of words! We hope that you also had the opportunity to see our full Christmas decor. We had great reviews this year for our Christmas decorations and the team contiually strive to "out do" the previous year. 2012 should look even more spectaculor! Thank you so much for kind words and we will certainly share them with the team. Your comments are so very much appreciated. We look forward to seeing you soon.

Kindest Regards,
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Oakville
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Lovely Ice Wine Festival visit”
4 of 5 stars Reviewed 16 January 2012

Had a great time tasting ice wine at the Twenty Valley Winter Winefest in Jordan. Also stopped by Flat Rock Cellars for an amazingly clear view of Toronto across Lake Ontario. Stopped by Creekside Estate and Southbrook wineries for more ice wine tasting. Really enjoyed the Pillar and Post Inn in NOTL. It was our third visit. Great room, wonderful hot tub and spa and good breakfast. Close to pubs and shopping on Queen Street in the village.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask gogirlOakville about The Pillar and Post Inn, Spa and Conference Centre
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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

  • Pillar And Post
  • Pillar And Post Niagara
  • Pillar And Post Hotel
  • Pillar Post
  • The Pillar And Post Hotel
  • Inn Pillar Post
  • Pillar Post Niagara
  • Pillar Post Inn
  • Pillar Post Niagara Lake
  • Pillar & Post Hotel
Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Price range (per night):* INR11,926 - 23,184

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The Pillar and Post Inn, Spa and Conference Centre
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