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The Pillar and Post Inn, Spa and Conference Centre – reviews, photos

4.0 of 5
48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Hotel amenities
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Last Call: $219 in May
The Pillar and Post Inn, Spa and Conference Centre
4.5 of 5 stars 254 Reviews
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254 reviews from our community

What travellers say about this hotel
  • Outdoor pool(7)
  • Hot springs(5)
  • Dining room(3)
  • Very nice(3)
Traveller rating
    147
    51
    23
    17
    16
Only show reviews for Family (33) | Couples (140) | Business (21)
Date Rating
Ontario
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great New Years”
5 of 5 stars Reviewed 30 January 2012

We had a great stay for New Years Eve. The room ( suite with a sitting area and fireplace ) was very clean and comfortouble. This is a first class hotel. The staff were very efficient and polite. The hotel itself is charming and cozy the atmosphere is very relaxing. We used the spa for a massage and were impressed. It was a little busy and there was a minor issue with a shortage of lockers but it was handled quickly. The new years dinner was excellent and the dance was lot's of fun. We also met many people and thoroughly enjoyed the Russian group who danced and played the piano near the bar. We will return again and may make this our annual new years eve destination.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YorkshiremanOntario about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
1 review
“Pillar and Post”
5 of 5 stars Reviewed 25 January 2012

For the last few years, my husband and I have escaped to the Pillar and Post in December for a little Christmas romantic getaway. This year, due to a family member's illness, we weren't able to get away in December but we did manage to get away to the Pillar and Post in early January and once again, had a peaceful, romantic, relaxing time. From the moment we checked in, it was total serenity for us (as usual). I would like to thank the staff at the Pillar and Post for making our stay each year enjoyable. From the front desk, to the spa, to the dining room, to the housekeeping staff..... how nice to see everyone so pleasant. We love it at the Pillar and Post and will definitely be back. A special thank you to Shane Howard, Front Office Manager, for making our accommodations extra special...... thank you for making a well needed getaway "happen".

Room Tip: Ask for an early check-in, if it's possible, they will accommodate.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Moniz154996 about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012
Peaceful and Romantic...What a wonderful choice of words! We hope that you also had the opportunity to see our full Christmas decor. We had great reviews this year for our Christmas decorations and the team contiually strive to "out do" the previous year. 2012 should look even more spectaculor! Thank you so much for kind words and we will certainly share them with the team. Your comments are so very much appreciated. We look forward to seeing you soon.

Kindest Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Lovely Ice Wine Festival visit”
4 of 5 stars Reviewed 16 January 2012

Had a great time tasting ice wine at the Twenty Valley Winter Winefest in Jordan. Also stopped by Flat Rock Cellars for an amazingly clear view of Toronto across Lake Ontario. Stopped by Creekside Estate and Southbrook wineries for more ice wine tasting. Really enjoyed the Pillar and Post Inn in NOTL. It was our third visit. Great room, wonderful hot tub and spa and good breakfast. Close to pubs and shopping on Queen Street in the village.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gogirlOakville about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Wonderful mid week escape”
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

For the last 3 years my husband and I have taken a mini getaway at The Pillar and Post. We had decided to elope and book a room at The Pillar and Post for our wedding night. When we arrived to check in prior to our wedding, Suzanne at reception checked us in and she upgraded our room to a very intimate suite. She also had a beautiful bouqet of fresh red roses sent to the room and the roses were in my hands when we said "I DO." Later when we returned, a congratulatory bottle of champagne was delivered to our room. The intiative and genuine thoughtfulness was greatly a ppreciated.
We returned around our 1 year anniversary and Suzanne remembered us as we checked in. This visit was just as peaceful and relaxing as our wedding night.
A few days ago we returned to celebrate our 2nd anniversary and Dora checked us in, she also upgraded our room to a ground level suite near the spa when she noticed I was having treatments done. I couldn't believe our good fortune. The spa is spectacular and I returned to the room feeling very refreshed. My husband and I love the atmosphere in the lounge and yet again had the most amazing supper. We both highly recommend the chicken lingunin dish.
Overall, all our visits have been 5 stars and have exceeded our expectations. We both highly recommend The Pillar and Post for couples that want a mature atmosphere that allows you spoil yourself with nothing but the best to choose from. Once we arrive, we never leave the inn and always leave happy, content, and feeling refreshed.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lovethecarribean1 about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012
What a wonderful story! Thank you so much for this valuable feedback. We will certianly use it to praise those team members that made your special getaway memorable. Thank you as well for choosing our property for such a special day. We hope to see you again in the near future..

Kindest Regards,
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Moon Township, Pennsylvania
1 review
“Girl's night”
5 of 5 stars Reviewed 13 January 2012

Wow....I've come here with my girlfriend for the last 4 years early in January. It's quiet, it's downtime, rent movies, eat at the bar or the main restaurant and enjoy the spa. Looking forward to seeing a 'Ladies getaway' on their website.

Recommend to couples also...very romantic.

Room Tip: If going in winter...get the fireplace...it makes the room nice and cozy!!!
See more room tips
  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Monika H about The Pillar and Post Inn, Spa and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

  • Pillar And Post
  • Pillar And Post Niagara
  • Pillar And Post Hotel
  • Pillar Post
  • The Pillar And Post Hotel
  • Inn Pillar Post
  • Pillar Post Niagara
  • Pillar Post Inn
  • Pillar Post Niagara Lake
  • Pillar & Post Hotel
Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Price range (per night):* INR11,926 - 23,184

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The Pillar and Post Inn, Spa and Conference Centre
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