We use our room for more than sleeping, but what an awesome bed! Another light by the sofa would have been nice. Fridge was handy, micro would have been nice. Very quiet on the 18th floor. Did not get to the spa or restaurants, maybe next time

In the winter time we often take little weekend getaways to Niagara Falls because the pricing is reasonable and it feels like a little break from city life. (We are from Toronto) I have stayed at many hotels at Niagara falls and have always wanted to stay at the Double Tree Fallsview Resort and Spa but it is more expensive than other hotels during peak season. We stayed on one of their packages that also provided us with dinner and breakfast at the Buchannan restaurant located in the hotel.

The ambiance of the hotel is great. The lobby is grande and gorgeous. Has such a rustic, "ski lodge" feel. Very clean and spotless. We loved the huge fireplace. Check in was easy. Service was friendly enough. Our room was nice. It had windows all around so we had a great view. The bed was comfortable and clean. We found the washroom to be lacking a bit in cleanliness. (hairs on floor and in tub) and there were some stains on the carpets. However, the room in general was quite clean and smelt fresh.

We throughly enjoyed both our dinner and breakfast at Buchannan's. The food was fresh and tasty. Service at dinner was much better than at breakfast. We enjoyed our weekend away and would return on a package deal.

I'm here on business and have found the rooms clean and comfortable. Nice layout, my room is pretty standard- nothing overly luxurious, but the furniture is new, clean, comfortable. It is quite a ways away from the falls in an area that is downtrodden looking, so if you're here to do the tourist stuff and do some strolling, this may not be the hotel for you. If you want to be away from the tourist hubub, but still close to the falls, in comfort, then this is the hotel for you.

It was a last minute decision to stay at this hotel since we originally had booked a room at a motel nearby which turned out to be a horrid place.

We called late in the evening and got their last room with 2 queen beds on the 14th floor for $129 with a nice view of the city and the American falls. The reception area gave a very cozy feeling to this hotel with comfy couches and fireplace. We were handed warm chocolate chip cookies upon check-in. Staff was very friendly. Love the 'Sweet Dreams" embroidered pillow on each bed which was a very nice touch. The Crabtree & Evelyn toiletries were also nicely scented (mild, not overpowering). The bed is soft yet firm and very comfortable. We liked that the wifi was included in the price. All these nice touches made this hotel a very comfortable place to stay in Niagara Falls.

Parking was $12 for the day. It was slightly chaotic because there was a wedding on the premises and their guests parked at the main lot (instead of Lot B) and took up all the spaces meant for guests actually staying at the hotel. That said, the reception was very accommodating and helpful, and allowed us to park at a spot that is not really a parking spot.

I would highly recommend this hotel.