Just got back today. We had gotten a great groupon deal for fallsview room. Reception desk very professional, no "tip jar" in sight, but wanted $45 more to upgrade to premium room which we declined. Stayed in room 4018 which had a nice partial view of canadian falls.

Hotel was not crowded at all, great free shuttle service to Clifton Hill attractions. Manager's reception had great drinks but very mediocre snacks. I thought the free breakfast was not as nice as the ones we've had at Embassy Suites stateside, very heavy-oily with not many healthy options. We got the valet parking, but you can easily park at the casino for much less and it's half a block away.

Overall the kids had lots of fun at the pool and the attractions, but I can't see myself doing this "every two months" as a previous reviewer mentioned.

We had a great time staying here, its the 3rd time we have been, so you know its a nice place when you go back for a 3rd visit.
But..... last time we went the valet parking was only $20, this time it was $30! You can park your own car at their car park and get on the shuttle, but this costs $20!! crazy!

We ate at the Keg on the 9th floor, its sooo busy, and even though we booked a table we still had to wait a long time, which wasnt too bad as we sat at the managers reception area with a drink.

The rooms are lovely, as is the view and the service and hotel in general are all up to standard.
I would go back again maybe with the kids next time, so we can use the whole suite!!

Well, it was an escape from my own city - Niagara is still pretty large...

We stayed just before christmas for one night as an escape from all the hustle and bustle that torments everyone at that time of year. We arrived around 6pm (parked at the Casino - saved $30.00) and walked over to the hotel, just a short 5 minutes away. The lobby was pretty contemporary, with TGI Friday, a Keg, and a gift shop all right there. Check-in was effortless, and they directed us to our room on the 15th floor. The room was exactly as described, a 2 room suite. The living room area had a kitchen table, a sofabed and a comfy chair, then you walk through a connector which housed the mini-fridge, a bar sink, coffee maker and microwave, as well as a bathroom sink and the door to the washrooms. The bedroom portion was large, and had an absolutely unparelleled view of the falls. There is no other view in Niagara that can compare. There is a TV, desk, closet and all the other standard amenities here. Pillows were great, bed was comfy. The bathroom had a 2 person whirlpool, another sink and a seperate toilet/stand-up shower area.

After getting ready, we hit up TGI Fridays which was okay - typical chain food. The only thing that was disappointing here was the length of time to be served. They said the kitchen was very backed up and offered us some drinks as compensation.

We went to the managers reception, but didn't stay long there, we went to the Casino for a while and that was it for the night.

The breakfast buffet is at The Keg, and it was phenominal! Everything, including the service, was fantastic!

I've booked my wife and her friends a night there next month as a surprise getaway. All told for the 3 people it's less than $200.00, which for Niagara is a great deal! We will be back again and again!

Excellent room for the value. Great little weekend break. Even the coffee in the room was a premium brand.