I bought an online "deal" for $65 a night here that was to include a 2-for-1 pass for Bird Kingdom and 3 x $10 cards to Outback, East Side Mario's, and Dave & Busters. When my husband and I checked in, oh, also another $10 charge for parking! Not nice. And the so-called gift cards were "save ten dollars when you spend thirty". False advertising. We upgraded to a King size bed with a 2 person tub. The hallway was FILTHY, had a humongous leak all down the corner of a wall and onto the floor and smelled of feces (literally like someone was standing and farting in the hall constantly). There were hairs in the tub and when I tried to just wash the tub out, it didn't want to drain. Whoever installed the tiles and grout in the bathroom should be fired. The bed was comfortable, thankfully no hairs (my pet peeve), the WiFi was patchy, the TV's closed captioning didn't work, and it was rather cold in the room, and I'm always overheated. No view whatsoever, but I didn't really book the room for a great view (a wall and gravel rooftop). Acoustics were awful, I was awakened at 4am by the people above us who weren't being loud, just walking around and talking normally, but it echoed and sounded really noisy. We could also hear a couple across the hall and down a few rooms very clearly having sex, and they weren't being super loud, either. The free breakfast was pretty decent for a continental... I had OJ, toaster pancakes, bananas and a gluey "muffin". My husband had Froot Loops, AJ, fresh waffles with gross syrup, and another gluey "muffin". It was okay, but nothing I'd write home about.
I'm most annoyed that the "deal" for this hotel was "$150" value for $65... it was nothing of the sort. If I wanted to spend over $100 at the restaurants so I could use the "coupons", then perhaps I would have saved money in the long run, but I have no intention of eating at iHop, Outback, ESM, and Dave & Busters within 24 hours.
Staff were friendly enough, I guess, nothing special. Located centrally close to a lot of things, within walking distance.
I won't go back, and I was APPALLED at the filth in the hallway and the ridiculous leak and bulging walls from water damage.
- Hotel By The Falls
- By The Falls Niagara
