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Sheraton on the Falls – reviews, photos

4.0 of 5
5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Hotel amenities
Special offer
$189 2nt Couples Package
Sheraton on the Falls
Ranked #9 of 137 hotels in Niagara Falls
4.0 of 5 stars 2123 Reviews
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2,123 reviews from our community

What travellers say about this hotel
  • Very nice(48)
  • Great view(45)
  • Hard rock cafe(37)
  • Water park(29)
  • Crowne Plaza(23)
  • Parking garage(20)
  • Room service(19)
  • Ceiling window(18)
  • Breakfast buffet(17)
  • Would definitely stay(13)
Traveller rating
    1,095
    560
    220
    140
    108
Only show reviews for Family (697) | Couples (769) | Business (127)
Date Rating
TORONTO
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Not a bad hotel but make sure you confirm room”
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

We booked at the Sheraton as part of a couple package for our anniversary. I figured I would surprise my partner with a romantic getaway!

The hotel was easy enough to find. It literally was right next to the falls though we expected it to have been right on top of them (pictures can be deceiving). :D

When we arrived, the person who checked us in was helpful and gave us all the couples package information and explained everything. When we got to the room though it was not what we had booked for. We were told at check in the room was a falls view room. When we got there there was no view of the falls anywhere. We did however sort it out with the hotel and they gave us a room with a nice view of the falls.

Another thing that we were not aware of that the hotel did not mention during check in is that their Fallsview restaurant on the 14th Fl was under renovation so you cannot go there for breakfast. You can either order room service or go down to the Starbucks. There are also a number of alternatives (Crowne Plaza, Perkins etc.) that you can go to as well.

Room Tip: Make sure that you don't get the room next to the ice maker. It can get quite loud at night. Als...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Perfect location!”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We stayed at the Sheraton for my daughter's 19th birthday!. The room had two queen size beds and a fireplace. It was very clean and the beds were comfortable. It was great because we could walk inside the hotel to The Hard Rock Cafe, the arcade or the casino!. Our room overlooked both the American and the Horseshoe Falls on our side. We stayed on the 15th floor in room 1570. It was perfect!. The only issue was in the morning their were kids running up and down the hallway but the evening was quiet. This was the second time we had stayed there and would do so again. It is a quick 3 minute walk to the falls and to Clifton Hill attractions. Love this hotel!

Room Tip: Pay the extra and have room overlook the Falls.
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  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kat0627 about Sheraton on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puerto Rico
1 review
“Great Experience”
5 of 5 stars Reviewed 11 February 2012

I was there with my family and some friends in 2009, the hotel was great, big room, magnificent view of the falls. Close to everything, we walked late at night with no problems. I would definitely stay in this hotel again.

Room Tip: Try selecting rooms with views to the falls. On weekends they throw a spectacular show of fireworks...
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  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PuertoRicoMickey about Sheraton on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft Washington, PA
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Worth the splurge”
4 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

Having low expectations of a movie usually makes it more palatable, for me at any rate. Niagara Falls was a similar experience. I was dreading a cheesy and crass sort of vacation--I imagined Niagara Falls to be just a few steps up from the Poconos. But I was blown away. The Falls are famous for a reason. And staying at the Sheraton in a Canadian Falls Corner Suite meant the Falls were beautifully in view from every panoramic window, even from the bathroom. We were on the 21st floor, if I remember correctly. Friends of ours stayed in a Fallsview 2 queen room on the 18th floor, and their view was phenomenal as well.

The Sheraton was clean, the beds were comfortable, housekeeping was professional, and the rooms, though dated, still felt nice. For what we were paying, I did not feel gypped at all. It probably helped that the Corner Suite was huge with two separate seating areas and two huge walls of windows. It's not a new, sleek, hip place by any means. It's Niagara Falls, after all. But I was quite happy with the hotel and room. The view really blew me away. And being able to step out onto a small balcony to hear the roar was gravy.

The Sheraton is located close to the American Falls, so the Maid of the Mist is literally across the street (a must-do if you've come this far). But from our room, the Horseshoe Falls were also clearly visible. It's a panoramic sight -- both falls roaring endlessly away, shimmering in mist. The other hotel I considered was the Mariott Niagara Falls Fallsview Hotel because it is situated right next to the Horseshoe Falls. I hemmed and hawed over the decision, but after having visited, I am very glad I chose the Sheraton. I am sure the views from the Mariott must be spectacular, perhaps a hair more so than the Sheraton's. But the incrementally better view is not worth sacrificing the convenience of the Sheraton. The Mariott and the other hotels located by the Horseshoe Falls are on a cliff/hill so you have to walk down a steep incline or ride a funicular railway to get to Falls Avenue. At the Sheraton, you are on Falls Avenue. You literally cross the street, and the river and Falls are before you.

Also, because I traveled with our children, and I knew we were planning at least a day at the water park, it was definitely worth staying at the Sheraton. You never have to leave the building to access the water park. Walking or driving in our wet suits would not have been fun. It was so convenient to just walk back to our rooms.

The only problem I encountered was at check-in. I had specifically requested that my children (for whom we had gotten a separate room) be in a next door room. The corner suite did not have connecting rooms, so I was assured they would be next door. They actually initially tried to put the kids on a separate floor. I didn't budge until they were on the same floor as us, two doors down. It wasn't a very gratifying beginning to the trip, and I was annoyed that I had to squeak so loudly to get some grease, but when I walked into our room and saw the view (and the size and cleanliness of the room), I forgot about it.

I don't plan to return to Niagara -- too many other cool places to see -- so I am thankful for the positive experience at the Sheraton.

Room Tip: If you can afford it, go for the corner suite and request a high floor.
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  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Wellesley88 about Sheraton on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Great location!”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Great location, pet-friendly hotel. They provided us with a big dog bed and water bowl for my dog to use, just let them know you are bringing a pet at the time of booking

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Sheraton on the Falls

  • Sheraton Hotel Niagara Falls
  • Sheraton On The Falls Hotel
  • Sheraton Falls
  • Sheraton Niagara Falls
  • Niagara Falls Sheraton
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Price range (per night):* INR8,177 - 19,211

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