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Marriott Gateway on the Falls – reviews, photos

4.0 of 5
6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
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Marriott Gateway on the Falls
Ranked #20 of 137 hotels in Niagara Falls
4.0 of 5 stars 815 Reviews
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815 reviews from our community

What travellers say about this hotel
  • Very good(19)
  • Swimming pool(9)
  • Ceiling window(8)
  • Hot tub(8)
  • Parking lot(8)
  • Free internet(8)
  • City view room(7)
  • Next morning(6)
  • Incline railway(6)
  • Breakfast buffet(6)
Traveller rating
    304
    283
    116
    64
    48
Only show reviews for Family (186) | Couples (340) | Business (38)
Date Rating
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Lobby is under renovation, otherwise good”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

This was my first time staying at a 4 star in Niagra Falls,hotel is under renovation. Had to pay an extra 30$ to get Fallside view (which was awesome!) and 20$ for parking.

This hotel is mostly worth it for the view, otherwise, not very different from the 3 stars I've been in...

also, the gentelman at the front desk was super nice, gave a luxurious feeling to all the non luxurious renovations! Might check it out again in a few months once renovations are done.

Room Tip: Its got to be Fallside!! but it costs and extra 30$/night
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Alexandr21 about Marriott Gateway on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Chow, General Manager at Marriott Gateway on the Falls, responded to this review
7 February 2012
Dear Trip Advisor Member,

We are happy that you were able to enjoy our amazing view of Niagara Falls while you were with us. It is truly breath-taking. I am happy to read your comments regarding our Front Desk Associate and have shared them with the Front Office Manager. We look forward to welcoming you back soon!

Gord Chow
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Ontario, Canada
1 review
“Nice Weekend Getaway.”
4 of 5 stars Reviewed 6 February 2012

We went to the Marriott on the weekend of Jan. 20/12. Had a very quick check in and the front desk clerk gave up passes for the shuttle, as I had only paid for the room and had no extras. They were renovating in the lobby but it should look very nice when it is completed. We had the breakfast buffett on Saturday morning and it was excellent. They have an omlette bar which was great. Had dinner at Milestones in the evening. Food and service were both great. It was a wonderful weekend and we will return again. There is only one thing that we were not happy about. Their toiletries were all an orange ginger scent. I think that they should offer regular soap that is not scented as we were allergic to the products.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Colleen O about Marriott Gateway on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Chow, General Manager at Marriott Gateway on the Falls, responded to this review
7 February 2012
Dear Trip Advisor Member,

We thank you for your wonderful comments regarding your recent stay. I am happy to hear that you enjoyed both Breakfast and Dinner in our onsite restaurant and that our associates provided great service to you. I thank you for your comments regarding unscented toiletries and I have shared them with our Executive Housekeeper to consider.

We look forward to your return visit!

Gord Chow
General Manager
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Vancouver, Canada
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Enjoyable Stay for a Conference”
4 of 5 stars Reviewed 5 February 2012

Had a 3 night stay here for a conference in November 2011. I understand the hotel had been recently renovated and they did a great job! Rooms were spacious and well appointed. My room wasn't facing the falls, but it would have been a spectacular view on the higher floors. The gym was clean and well equipped. There is a Starbucks in the lobby of the hotel, as well as a Milestones on the second floor. It's a bit of a walk to the actual falls and "city centre" but I imagine in the summer it wouldn't be so bad.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jenylyn about Marriott Gateway on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Chow, General Manager at Marriott Gateway on the Falls, responded to this review
7 February 2012
Dear Trip Advisor Member,

We thank you for your great review of our hotel. We look forward to you joining us again with a conference or for pleasure.

Gord Chow
General Manager
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Toronto
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Ohhhh Thats What The "noise?" Was!”
4 of 5 stars Reviewed 1 February 2012

I took my lady for a quick weekend getaway. Our stay at The Marriot was very enjoyable the room was everything that I booked. Newly renovated, Good food both dinner and breakfast, great view, nice comfy cozy bed. However in the morning half asleep I heard this noise, construction at 7 am on a Sunday? Then I heard it again, what is that? and again and again for about 10 - 15 minutes at a time some louder than others.

We got up at about 9am and I took a shower then I realized what I was hearing: rattling water pipes! It sounded like the pipes were going to burst they were shaking so fiercely behind the walls. Either that or Elvis is stuck in the walls shake rattle and roll baby!

Aside from the pipes we had a good time in a very nice room.

Room Tip: We were in the corner room on the 27th floor.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by justgivemeaname for Niagara Falls
Ask justgivemeaname about Marriott Gateway on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Chow, General Manager at Marriott Gateway on the Falls, responded to this review
2 February 2012
Dear Trip Advisor Member,

Thank you for taking the time to share your experience regarding your recent stay. We are delighted to hear that you enjoyed your guestroom and stay, except for the noises. I understand how upsetting that would have been for you while you were relaxing on your weekend away. I have shared your comments with our maintenance department. I hope that you will join us again when you are looking for a weekend trip.

Gord Chow
General Manager
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New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“Enjoyable stay, even better once they finish renovating”
5 of 5 stars Reviewed 31 January 2012

Was at the Marriott Gateway (a former Sheraton property) for a ballroom dance competition. The staff at this hotel are very sincere, helpful and friendly. They were actively working to complete renovations of the main lobby during our stay. I would definitely come back to this property for more visits. They also treat the Marriott Gold Elite members very well. Two very minor issues: 1. consistent wireless internet access throughout the hotel including the meeting area (ballroom) it was frustrating that it worked everywhere except the meeting space. 2. Initially both keycards took 4-5 swipes to open the door, eventually got frustrated and got a second set that works on the first swipe. Other than those minor issues, the rooms were clean, the view was magnificent and the staff warm and friendly.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jetblue32 about Marriott Gateway on the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gord Chow, General Manager at Marriott Gateway on the Falls, responded to this review
2 February 2012
Dear Trip Advisor Member,

We thank you for your sincere comments regarding your stay and our associates. I am sorry to hear of the difficulty you had with your guestroom doors and internet. The Internet Connection for our meeting space is a separate connection from the guestrooms. We look forward to welcoming you back again soon.

Gord Chow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Marriott Gateway on the Falls

  • Sheraton Niagara Falls
  • Sheraton Fallsview
  • Niagara Falls Sheraton
  • Sheraton Fallsview Hotel
Address: 6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
Price range (per night):* INR8,401 - 16,075

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Marriott Gateway on the Falls
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