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Hampton Inn & Suites Toronto Airport – reviews, photos

2.5 of 5
3279 Caroga Dr, Mississauga, Ontario L4V 1A3, Canada
Hotel amenities
Hampton Inn & Suites Toronto Airport
Ranked #8 of 56 hotels in Mississauga
4.0 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
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    36
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Date Rating
Vernon, New Jersey
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Average”
3 of 5 stars Reviewed 10 February 2012

We stayed here the night before returning home from a business trip. The room was OK - clean, but a little on the small side for the price we paid. There was no fridge or microwave and the coffee maker and ice bucket were in the bathroom. Again, for the price, I was expecting more.
There were renovations being done in the lobby and hallway - not bad if you like the smell of paint and spackle, and you had to watch where you were walking. That really can't be avoided, though, when trying to make improvments.
The complimentary breakfast was delicious. A very large selection of food. Coffee and tea were served 24/7 which was great, and there were a variety of newspapers offered in the morning free of charge. One was actually outside our door in the morning. Nice customer service.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dutch0901 about Hampton Inn & Suites Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren Bowles, General Manager at Hampton Inn & Suites Toronto Airport, responded to this review
17 February 2012
Thank you for taking the time to post kind words.

I apologize about the smell of the paint, but as you where kind enough to say, it is hard to avoid when making improvements.

We have already completed the renovations on the rooms, and we are still improving, our current suites have a wet bar with mini fridge and microwave, and we will be adding a microwave- mini fridge unit to all our standard rooms as well.

I am really happy to hear you enjoyed our great free breakfast, and the free newspapers, we want each and every guest to have a great stay with us.

We look forward to having you stay with us the next time you are passing through the area.


Warren Bowles
General Manager
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Kitchener, Canada
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Under renovation but still great!”
4 of 5 stars Reviewed 2 February 2012

The front dining area as of January 2012 is under the renovation but they opened up another large room at the back to the first flr to serve breakfast. As a Hilton Honors member I was granted an upgrade to a beautiful suite and, bed was very comfortable, newspaper at the in the morning and great breakfast in spite of the reno's. Less than 5 minutes to the airport however the shuttle also went to the hotel next door which i did not know and delayed is a few more minutes but still got the my terminal in plenty of time.I was also able to get into the business centre yank the printer cord out of the PC into my MAC-pro and print out my boarding pass and plug the cord back into the PC. The business centre conveniently located behind the front desk and near the breakfast room.
I recommend this place for anyone catching a flight out of Toronto and it's about 40-50 dollars cheaper the the full service Holiday Inn around the corner.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Finoke for Mississauga
Ask Finoke about Hampton Inn & Suites Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren Bowles, General Manager at Hampton Inn & Suites Toronto Airport, responded to this review
5 February 2012
Thank you for your post.

Under renovations but still great, we will even be better when it is done!

We are upgrading the Lobby to the “Perfect Mix Lobby by Hampton” to be more modern and to keep up with the new trends. Those hotels that stay the same way for years tend to fall behind.

Change is good, but a full lobby renovation is never easy. As you have mentioned, our full Hampton Breakfast is still on, just moved to our Laurier Room. All the normal great service and amenities you have come to expect from Hampton Inn and Suites by Hilton Toronto Airport is still here.

Our 24 hour Shuttle to the Pearson International Airport is on demand, and as you mentioned the shuttle also provides service for the Hilton Garden Inn Toronto Airport next to our Hotel. Still a quick ride to the airport, as we are the second closest hotel.

We look forward to having you back when all the renovations are completed, and your follow up review on Trip Advisor, the next time you come to Toronto.

Warren Bowles
General Manager
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Phoenix, AZ
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great stay”
5 of 5 stars Reviewed 24 January 2012

Overall i have no complaints, rooms are nice, not as new as the hampton in the corporate center but very confortable, breakfast is really good, airport transportation is really good as well

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Eddy827 about Hampton Inn & Suites Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren Bowles, General Manager at Hampton Inn & Suites Toronto Airport, responded to this review
1 February 2012
Thank you very much for the “Great Stay” review.

For over 8 years now we have been taking great care of our guests, and we always wish to understand the impressions we leave with each and every person whom travels through our hotel, The Hampton Inn and Suites by Hilton Toronto Airport.

You mentioned we did not seem as new as the Hampton Inn Corporate Centre; we just recently modernized all 63 suites and 137 standard rooms with new Lighting, new carpets, new furniture, new drapes, new mattresses and new artwork. We are currently renovating our lobby and which will be completed by February 28th 2012. We will also be adding a mini fridge and microwave to every standard room, the suites currently have a wet bar with mini fridge and microwave, and with the extra seating area are great for those long term stays.

I am very sure the next time you have the opportunity to stay with us; you will never stay anywhere else. We love having you here at the Hampton Inn and Suites by Hilton Toronto Airport the closest Hampton to the Toronto Pearson International Airport.

Warren Bowles
General Manager
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Belleville, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
39 helpful votes 39 helpful votes
“Nothing but good experiences over 11 years”
4 of 5 stars Reviewed 4 January 2012
3
people found this review helpful

We stay at this hotel whenever we are flying out of the country for a week (usually twice a year).Our most recent stay was 18 Dec'11. We use their Park-Stay and Go package which suits us nicely. They have a convenient shuttle service to the Airport and all you have to do upon return is phone the hotel and the shuttle will be sent to the airport terminal to pick you up. You are told where to stand for pick-up. It can be cold while you wait but it usually isn't long. The shuttle is also available to take you to nearby restaurants and pick you up, but Airport pick-ups take priority. The staff are friendly (we see the same staff there often, including the shuttle drivers and they have come to recognize us). The rooms are very clean. They offer a substantial breakfast but we are often gone by the time it is available given early flight times. It is easy to get to when driving across Toronto especially when you are not used to Toronto driving. We always recommend this Hotel to friends who are flying.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LHandJE about Hampton Inn & Suites Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren Bowles, General Manager at Hampton Inn & Suites Toronto Airport, responded to this review
13 January 2012
Thank you so much for your post.

11 Years is a long time.

I am very glad we have always met your expectations.

With over 3000 guests a month staying with us, we all work hard to ensure each and every one has a great stay.

The Park Stay and Go package is a great value, when you compare long term parking in the area can be so expensive.

This package is such a great success, especially during the winter months (January to March) that we actually have to purchase additional parking off site at Park N fly to accommodate all our guests. With over 70 people a week taking advantage of this great deal, without the offsite parking we would never have any spots left for everybody else.

We look forward to you staying with us again next year.

Warren Bowles
General Manager
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matthews NC
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
“Just OK”
3 of 5 stars Reviewed 2 January 2012

I stayed at the hotel on Business in December. The rooms were nice and location was good. My group of 3 was up early (5:45 AM) to meet with a customer. There was no coffee available. We asked the breakfast person and were told "the breakfast started at 6 AM". She was not very friendly.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Chuck P about Hampton Inn & Suites Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren Bowles, General Manager at Hampton Inn & Suites Toronto Airport, responded to this review
13 January 2012
First, thank you so much for your post.
Only through comments good or bad will we ever know how we are doing.
We do offer coffee 24 hours 7 days a week and it should have been refreshed immediately. I am truly sorry that did not happen.
Getting up so early I also need a great coffee to get started.
We will do better the next time you are here.
Thank you for so much for staying with us, and we hope to see you soon in the days to come.
Warren Bowles
General Manager
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Additional Information about Hampton Inn & Suites Toronto Airport

  • Hampton Inn Mississauga
  • Hampton Inn Toronto
  • Mississauga Hampton Inn
Address: 3279 Caroga Dr, Mississauga, Ontario L4V 1A3, Canada
Price range (per night):* INR5,321 - 8,121

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