Its clean, offers free parking. Friendly staff. Offers free shuttles to the airport but terminal 3 is a five minute walk. Id stay here anyday again!

Hotel is grossly over priced. I paid $185 for a night. Chose it as it was close to the airport and had the "Sheraton" association.

Very disappointed all round. Price for the room, slow service in bar for food, expensive food and drink. Generally grubby, beat up and out of date. Heating was noisy and air con came on at the same time. Aircraft noise too and its not that close to the airport.

$75 would have been more like it,

Check in girl was a delight though.

Complained on check out to my concerns and the front desk guy told me I should have booked earlier........sure made me feel better that did.......NOT!

Have stayed here now twice and unfortunately, both times have been just so-so. The facility is in good condition with a nice staff. However, the hotel rooms themselves are very low quality compared with other types of hotels in this category and in the same area.

The restaurant is passable, but don't expect too much. Breakfast buffet is just slightly better than a self-serve continental breakfast at most other places. I recommend you order something off of the menu. The other downside of this property is that there are not real nicer dining options in the immediate area.

What is the most disappointing thing are the rooms, and in particular the size of the bathroom and the heating/AC in the rooms. I am a Starwood Preferred Gold member, and I got one of the SPG rooms, so I would think I had the best this property had to offer. The bathroom is very, very small and it almost requires you to step over the toilet to get to the shower to turn the faucets on.

As for the heating/AC system, it is an old style through the wall unit (the ones that you'll find in most budget hotels) that they've retrofitted with a central thermostat. The problem is that on any auto setting the thing turns on and off constantly all night. Those wall units are loud, and so when it turns back on, you get woken up. I ended up turning it to constant on mode and just got used to the running motor.

If these things don't bug you, then the hotel is generally quiet in comparison to other by the airport hotels that are near the end of the runways.

I stay at this hotel quite often for business as it is convenient being right across the street from Pearson airport and I have never really had any issues until my most recent stay. Here is what happened.

Four of us were staying at this hotel on business and we wanted to head up the street to a steak house for dinner, as we wanted to have a couple drinks as well we didn't want to drive so we asked the shuttle driver if he would take us and he said it would be no trouble, he took us less than 2km to the restaurant and as we were leaving I reached into my pocket to get him a tip and all I had on my was a $5 bill, I thought this was fine since he only took us a short distance however when I handed it to him he looked at it and said, and I quote "give me another one, a cab would cost you more"

I was in total shock that someone would even say such a thing, not only did it show a complete lack of class but the actions of this employee has altered my view of this hotel.