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Comfort Inn Toronto Airport – reviews, photos

2.0 of 5
6355 Airport Road, Mississauga, Ontario L4V 1E4, Canada
Hotel amenities
Comfort Inn Toronto Airport
Ranked #6 of 56 hotels in Mississauga
4.0 of 5 stars 180 Reviews
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180 reviews from our community

What travellers say about this hotel
  • Rooms are clean(8)
  • Very good(8)
  • Shuttle service(6)
  • Would highly recommend(6)
  • Friendly and helpful(5)
  • Pearson Pub(4)
  • Free breakfast(4)
  • Next morning(3)
Traveller rating
    80
    58
    22
    14
    6
Only show reviews for Family (28) | Couples (87) | Business (18)
Date Rating
Cambridge, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Dissapointed”
2 of 5 stars Reviewed 12 February 2012
3
people found this review helpful

My wife and I have just returned from a week in Mexico and used this hotel to stay the night as we had a early flight the next day. We used the shuttle service which was easy and direct on the way there but lacking on the pick up.

At check in we stood and waited for 10min in front of the main desk while we were totally ignored, great way to start. Then a gentleman beside us was telling us how his vehicle was broken in to but the hotel was giving him other reasons how this could have happened. Again not a great way to start. After setting up the shuttle pick up and also asked for a wake up call, it felt like I was imposing on the receptionist. Needless to say the wake up call never came and we nearly missed the shuttle. Awsome!

There is also no elevator to the second floor, so if you have any health problems again avoid this hotel as you will have to lug all your luggage up several flights of stairs.

The room was gross and not clean, I wont even discuss what we found on the bathroom floor.

Over all we were not looking for much, we are not picky people by any means. We just needed a place to rest our heads, park our car and be shuttled to airport. There are way more options out there, try other hotels first.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Steve M about Comfort Inn Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Fraser, Manager at Comfort Inn Toronto Airport, responded to this review
28 February 2012
Thank-you very much for your review of our hotel.

I wanted to take this opportunity to apologize for your recent stay, as you were disappointed and that discourages me greatly.

We unfortunately did have a break in to one of our guests' vehicles. He had left a GPS on his dashboard and I believe a delinquent was looking for something. We have closed circuit monitoring of our parking lot, but vandalism can still take place unfortunately. We tell all or guests to not leave valuables in plain sight in their vehicles while they are away, as theft can happen if there is opportunity. It was however an isolated incident and we all felt terrible about it.

I also feel awful about how you were treated by our guest service staff. I have passed along your comments to them so they can improve their service for the future.

I hope that in the future you may try our hotel again and give us the opportunity to better suit your needs.
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Ontario
Top Contributor
127 reviews 127 reviews
Reviews in 46 cities Reviews in 46 cities
27 helpful votes 27 helpful votes
“Tired and Too Scented”
2 of 5 stars Reviewed 11 February 2012

This hotel may have had an overhaul but it is still tired. They use far too much carpet spray and scent - enough to kill a person with lung problems. The sleep was fine, the shuttle was excellent.

  • Stayed February 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny Fraser, General Manager at Comfort Inn Toronto Airport, responded to this review
28 February 2012
Thank-you for your review.

I have passed along your comments to our housekeeping staff. We have just switched to a green cleaning program with a more neutral scent, because of comments by yours.

I hope we will see you in the future and we can better suit your needs.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Thanks Ziva!!!”
5 of 5 stars Reviewed 5 February 2012 via mobile

This was our 2nd stay here and again it was a great experience, Ziva left us a welcome gift in our room and everything was in order, everyone is friendly, the hotel is clean and modern. The hotel is literally across the street from terminal 3 so the convenience is great!!!

See ya next year!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mmtllt about Comfort Inn Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodstock, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“stay fly and park”
3 of 5 stars Reviewed 4 February 2012

We chose this hotel as our sleep, fly and park. We had an early flight to begin our Cuban Vacation. The hotel offered shuttle service and a place to leave our car. The room was comfortable and met our needs. The restaurant, reasonably priced, provided us with our dinner. A pub is also on the premises. Our flight left at 6 am so the hotel left a bag breakfast in our room. The shuttle picked us up at 3 am and had us at the airport very quickly. The Driver provided a contact number for us to call when we returned. On our return, we called and the shuttle picked us up within minutes and brought us back to the hotel. Before we could head for home, we were in need of some assistance. The hotel staff went over and above our expectations to help us. They were absolutely great. Thank you so much.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Donna C about Comfort Inn Toronto Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City, Canada
1 review
“One perfect night at the Comfort Inn Toronto Airport”
4 of 5 stars Reviewed 3 February 2012

I stayed one night at the Comfort Inn Toronto Airport and it was just perfect. It 's not a 5 stars but it was perfect. Good service at the front desk and from the shuttle driver, good breakfast in the morning, nice little cozy area to relax in the lobby and right beside the airport! Just perfect!

  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Annie2303 about Comfort Inn Toronto Airport
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Additional Information about Comfort Inn Toronto Airport

  • Econo Lodge Airport
  • Econo Lodge Mississauga
  • Mississauga Econo Lodge
Address: 6355 Airport Road, Mississauga, Ontario L4V 1E4, Canada
Price range (per night):* INR5,377 - 6,665

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