Plus: Thanks to BW for providing a reasonably priced place for a family to stay.
On two occasions I booked my family members into this hotel before we all flew out for a holiday. On one occasion I stayed there myself, so I know it is fine and can recommend it to TA members. The rooms are clean and well kept. The lobby is small but nice and has an area with free computers so you can check email and print out boarding passes, etc. The pool area and gym are clean and nice. You are allowed free parking here for a week with room rental.
The attached restaurant is a bit pricey, but the morning included breakfast buffet served in the area beside the lounge is adequate. There is another restaurant across the parking lot in front of the hotel.
The shuttle takes 15 minutes from the airport and comes promptly when called.
Best of all I used my AirMiles to pay for most of the cost, and we received good service regardless.
Minus: My eldest son had some extra charges put on his bill that weren't right, and needed to be straighted out. The front desk was very busy in the morning and didn't answer the phone when he called from his room. He left a message but didn't get a call back so eventually went down to the front desk, and stood in line there. He was afraid they wouldn't get to his questions before our shuttle arrived to go to the airport. But it all worked out OK in the end.
Room Tip: Higher floors are quieter, and away from the street. The hotel is situated on a busy corner.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC