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Holiday Inn Hotel & Suites London – reviews, photos

3.0 of 5
864 Exeter Rd, London, Ontario N6E1L5, Canada
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Holiday Inn Hotel & Suites London
Holiday Inn Hotel & Suites London
Holiday Inn Hotel & Suites London
Holiday Inn Hotel & Suites London
Holiday Inn Hotel & Suites London
Holiday Inn Hotel & Suites London
Ranked #10 of 40 hotels in London
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    20
    16
    11
    1
    0
Date Rating
Hamilton
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Excellent room”
5 of 5 stars Reviewed 14 December 2011

M girlfriend stayed here in December and thought it was an excellent value.

The location was right off the 401 and convenient. Check in was quick and when we asked for a late checkout of 12 the staff was friendly and accomodating. The room was very clean, a good size and the bed was also very comfortable. It had a nice LCD tv with a good selection of channels. I also noticed the hotel was very quiet maybe it was because of low occupancy but quiet nontheless. They had a choice of two kinds of pillows on the bed, hard and soft and you could tell the difference which also made sleeping nicer. Best part was booking it through their website which is often cheaper than Expedia, we got a leisure king for $90.

Room service from the restaurant downstairs was exceedingly expensive but what do you expect from room service.

Nothing negative to comment on.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Trugentleman about Holiday Inn Hotel & Suites London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare Janitz, General Manager at Holiday Inn Hotel & Suites London, responded to this review
27 December 2011
Thank you so much for taking the time to write this review. I am happy to hear that your girlfriend enjoyed her stay. I will pass these positive comments along to my staff. Thanks again, and happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontypool, Ont, Canada
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“You are a Somebody here”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Excellent Reception Staff, that greeted you with a smile and respect. They valued our stay.
Room was clean and exactly as expected. Hallways also fresh.
Bed was very comfortable.
A/C ... not bad ...
Bathroom , very clean, but amenities could be improved


The only complaint that i would have, which is petty, but I would like to see them upgrade their toilet paper

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tom H about Holiday Inn Hotel & Suites London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare Janitz, General Manager at Holiday Inn Hotel & Suites London, responded to this review
7 December 2011
Thank you so much for taking the time to share your great comments on our hotel. I appreciate the feedback and will pass this along to my staff. I hope you will come and stay with us again soon.
All the best,
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Waterloo, Canada
Top Contributor
147 reviews 147 reviews
Reviews in 98 cities Reviews in 98 cities
53 helpful votes 53 helpful votes
“Very nice Holiday Inn”
4 of 5 stars Reviewed 25 November 2011

Great Suites, nice finishes throughout hotel. Decent price and accomodating staff. Overall excellent. 9/10

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bensagle about Holiday Inn Hotel & Suites London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare Janitz, General Manager at Holiday Inn Hotel & Suites London, responded to this review
13 December 2011
Thank you for taking the time to write a review of your stay at our hotel. I am happy to hear you enjoyed your stay with us and found my staff accommodating. I will pass your positive comments along to them. I hope you will stay again on your next trip to the London area. All the best,
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Greenville,Oh
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Nice hotel”
5 of 5 stars Reviewed 21 November 2011

We just spent 2 nights at this hotel for a weekend getaway and have no complaints about our stay. The only hiccup was our first non smoking room had obvisously been smoked in. Once that was taken care of, the rest of our stay was fine. The second room was clean and fresh. The hotel is rather new so everything feels new. Beds comfy, flat screens, bathrooms nice. We used the exercise area and machines seemed to be in good working order. we didn't experience any of the window light others had complained of, our drapes seemed to shut just fine. All in all a nice experience and pleasant stay. Would return here again.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask funflyers33 about Holiday Inn Hotel & Suites London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare Janitz, General Manager at Holiday Inn Hotel & Suites London, responded to this review
13 December 2011
Thank you for taking the time to write a review of your stay with us. I am happy to hear that you were satisfied with your stay and had such great feedback. I am glad to hear the staff handled that hiccup with the first room efficiently enough that it did not ruin your stay. I will pass along your comments to the staff, as they take great pride in their work. Please come and stay again on your next visit to the London area. Happy Travels!
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Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
35 helpful votes 35 helpful votes
“A Life-Changing Experience (for the better!)”
5 of 5 stars Reviewed 14 November 2011
16
people found this review helpful

The Holiday Inn London is the proud inheritor of a rich tradition of lodging, which extends as far back as the height of the North American fur trade. The hotel is built upon land once known to the Anishinaabe as the ‘village of traders.’ Here, pelts from animals including beaver, groundhog and squirrel were traded for manufactured goods not readily available in the frontier. The demand for spatulas from the old world was tremendous, confirmed by both historical interpretation and recent archaeological findings. While commerce was brisk, Jesuit missionaries from France sought not wealth, but rather souls, and occasionally adventure. In all, it was a happening place.

Going forward to the present day, it is evident that the area continues to draw in travelers of diverse origins and aims. That includes some weird guy from Nova Scotia who wouldn’t stop watching me as I unloaded my car (Note to that fellow: Take a picture doofus, it’ll last longer).

Upon approaching the hotel, one will note an aura of exclusivity. There is what appears to be orange cones and half-removed asphalt blocking access via the main entrance. To the untrained eye, this may appear to be a simple repaving initiative. However, the seasoned traveler will reach a wholly different conclusion. This is actually a means of deterring a lower quality of clientele from reaching the building. Such riff-raff is prone to sloth and will not drive the additional twenty yards to gain access to the parking lot.

The front desk acknowledged my Priority Club Rewards status without prompting. This was good, for I am a man of business who deserves recognition.

The rooms are fresh, tastefully arranged and both bed bug and assassin free. One must always be mindful of such things when traveling alone. The bathroom was equally well-maintained, testament to the cleaning staff’s abilities. The toilet is of western design; depress AND hold handle for a proper flush. I repeat, depress AND hold.

Wireless access was quick, convenient and secure—important for those engaging in corporate espionage. Am I the only one who found the hacker film with Angelina Jolie to be pretty decent? I think it also featured the guy from “Trainspotting” in it as well.

I was pleased to find that the staff’s competency and attention to detail extended to the pillows, which are individually labeled ‘firm’ or ‘soft’ – essential information when formulating bedtime strategy. I myself prefer triple stacked pillows, arranged in firm/firm/soft configuration. That I know what type of pillow has been placed on my bed allows me to make such informed decisions.

There are a host of in-room entertainment options available. A variety of pay-per-view movies are available, and on multiple menus it is explicitly stated that adult films do not show up on the final bill. The hotel’s commitment to discretion is useful for those risking irreparable shame in selecting “Butt Frenzy 8 – Bottom’s Up!”

If video games are of greater interest, especially in the latest titles for the Nintendo 64 (or N64, as the cool kids call it), good fortune smiles widely – For the nominal fee of $6.95 one has unlimited play for one hour. Do not take home the controller, as it not only has a proprietary plug that is incompatible with home consoles, taking it will also result in a $29.99 charge on your final bill. You will also be charged with a felony.

Thanks to the courtesy of the front desk staff, I was given a room on the 6th floor. This afforded me a stunning view of London Ontario’s robust electrical grid, evidence that a satisfactory level of development has been reached. The United Nations should henceforth cut all humanitarian aid to the city.

The panoramic scenery also included Highway 401, one of the busiest freeways in North America, serving a critical artery for Canada’s economy. Watching tractor trailer after tractor trailer pass by made me think of the pioneers of centuries yonder, those rugged men engaging in the region’s brisk carcasses-for-spatulas trade. In that moment, I wept over society’s lost innocence in the face of modernity.

There are numerous hotels clustered in this area, including the Holiday Inn’s arch-nemesis the Homewood Suites. If venturing away from the Holiday Inn, be sure to bring a GPS device to ensure that you do not venture into the wrong hotel by accident.

Beyond London Ontario’s hotel district are even greater attractions. My wanderings brought me to a marketplace called the “White Oaks Mall.” This is a centre of such manic activity that it rivals even Istanbul’s Grand Bazaar (where my travels have also taken me – successfully haggling over the price of rugs). Upon entering the ‘mall,’ I knew that being compelled there was the fruit of destiny. Storefront after storefront beckoned the traveler to peruse wares. I resisted temptation to shop, knowing that these were seasoned merchants and haggling would be a treacherous endeavour.

Instead I turned to what is referred to by locals as the ‘food court.’ There I dined at this family-run eatery – ‘Manchu Wok.’ Upon the proprietor’s suggestion, I opted for the traditional dish of honey garlic chicken on an heirloom variety of rice. The carefully crafted meal brought a host of flavours; a transcendental experience that brought me to where east meets west. Oh, what a moment to be alive!

Returning to the Holiday Inn, I slept sound, knowing that I my trip business had suddenly become a journey of discovery and introspection. I am eternally grateful for the Holiday Inn London for facilitating this life-changing experience

Breakfast options are limited.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KtotheG about Holiday Inn Hotel & Suites London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare Janitz, General Manager at Holiday Inn Hotel & Suites London, responded to this review
13 December 2011
Thank you so much for the fabulous review! I enjoyed reading it immensely and passed it along to my staff. It makes me want to visit London and I live here! I sincerely hope you will come stay with us again. Happy Travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Hotel & Suites London

  • Holiday Inn London Ontario
  • Holiday Inn London
  • London Holiday Inn
  • Holiday Inn Hotel London
Address: 864 Exeter Rd, London, Ontario N6E1L5, Canada
Price range (per night):* INR5,713 - 8,009

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