The initial impression of this motel/hotel is pretty good. Nice lobby, large common area for breakfast, and good reception greeting. But after that it was a disappointment.
The rooms seem rather small, and the beds are brutal. I arrived in goood form, but departed after just two nights with body aches and a very sore back. They only give you two pillows and when I asked for more the answer was "I will check", but heard nothing after that. I asked again, same result - nothing.
The rooms are very dry and I could not control the heating system. I turned it off, but it still came on at its leisure.
The late night manager? Well she was, well, not friendly, just cranky.
The "Free breakfast" is only available until 9:30am; heaven forbid you wish to sleep in just a little longer.
The bathroom was OK, but the shower head was cheap and offered no real adjustment. Only 2 bath towels for me, my wife and my daughter? Yes, you guesed it, I was left waiting for more towels that never arrived.
The Travelodge looked like it was searching too hard to save money so it screamed "Cheap!" instead. There are other hotels in the area that offer similar rates - choose one of them and avoid this hotel.
Room Tip: There are better hotels for marginally more right next door - pick on of those and avoid this place.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 March 2012
Your feedback is very important to us and we would like to thank you for taking time out of your day to let us know about your stay here at the Travelodge London South.
We are very surprised you found the rooms small. Compared to the hotels in London, the Travelodge has the largest set rooms. Our rooms are very spacious which doesn't make the guest feel confined to such a small space.
Its unfortunate that you found the response by the front desk agent to be lacking with your requests. These comments have been addressed to the front desk agents.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC