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Hilton London Ontario – reviews, photos

3.5 of 5
300 King Street, London, Ontario N6B1S2, Canada
Hotel amenities
Hilton London Ontario
Hilton London Ontario
Hilton London Ontario
Hilton London Ontario
Hilton London Ontario
Hilton London Ontario
Ranked #1 of 40 hotels in London
4.5 of 5 stars 200 Reviews
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200 reviews from our community

What travellers say about this hotel
  • Executive floor(8)
  • Room service(6)
  • King size(4)
  • Very good(4)
  • King size bed(3)
Traveller rating
    96
    51
    28
    13
    12
Only show reviews for Family (25) | Couples (29) | Business (105)
Date Rating
Vancouver, Canada
Top Contributor
107 reviews 107 reviews
Reviews in 90 cities Reviews in 90 cities
311 helpful votes 311 helpful votes
“Good hotel, OK location”
4 of 5 stars Reviewed 14 February 2012

I've stayed in a number of hotels in London over the years on business and found the Hilton to be one of the nicer places to stay here. The downtown location is close to shops and restaurants but lacks the pleasant atmosphere of the area just a bit further north around Victoria park.
I stayed on the executive floor (19) and had no complaints about noise (although I agree the a/c is loud, but didin't prevent me from sleeping), cleanliness or condition of room. The bed was extremely high, though. Approximately waist height on me and I'm of average height. A short person will need a step ladder to get into bed and better not fall out in the middle of the night!
The continental breakfast was nice with a reasonable assortment of items, and there was always enough seating.
Water pressure was good, with plenty of hot water, but the shower nozzle was very small and only delviered a small percentage of what was potentially available. This should be addressed by the management.
Parking was a very short walk away and I did not have any trouble finding a space. It is open to the street so may not be very secure.
I would consider staying here again.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Travelling_Axe about Hilton London Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton-London-Ont, Manager at Hilton London Ontario, responded to this review
19 February 2012
Dear Traveling-Axe

Thank you for your review on the Hilton London. Many of our guests comment on the excellent location downtown which is so close to things to do and places to see. I am very happy your had to opportunity to experience our Executive Floor accommodations and were able to enjoy the breakfast on the 20th floor Executive Lounge which is very well received by all our guests. We recently installed new water conserving shower nozzles in all our guest rooms in order to do our part to be more environmentally friendly and promoting our sustainability efforts. We are in the process of making some adjustments to the shower nozzles to improve the pressure and distribution of the water. We thank you for choosing the Hilton London and look forward to your next visit with us. Sincerely Gino Zambito Rooms Division Manager
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Jeddo, MI
1 review
“Kudos to Blake; evening host of business class lounge”
5 of 5 stars Reviewed 14 February 2012

I frequently stay at this Hilton on business travel. The hotel is fine, but I specifically want to compliment Blake, the host of the 20th floor lounge. He is amazing. The breadth and depth of his general knowledge is unbelievable. He is far more than the usual host that merely serves drinks etc. I always feel like he's more of an English gentlemen's valet right out of the movies. He can converse on just about any topic. A very interesting guy. If the hotel were smart they'd move him up in the organization ASAP, a loss to business travelers of course. Thank you Blake for making my stays much more interesting and enjoyable. Hal

Stayed February 2012, travelled on business
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Ask Hal P about Hilton London Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton-London-Ont, Manager at Hilton London Ontario, responded to this review
19 February 2012
Dear Hal

Thank you for sharing your wonderful experience and comments on the Executive Floor accommodations at the Hilton London. It sounds like you made a new best friend with Blake in the Executive Lounge. He is truly a hospitality professional and enjoys his work along with the people he meets in our lounge. Our Executive Floor accommodations are a very popular choice with the secured lounge access for breakfast and evening reception, as just one of those things that creates a memorable experience for our guests. We thank you for your loyalty and our team looks forward to welcoming you back on your next visit. Sincerely Gino Zambito Rooms Division Manager
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Toronto
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Hockey Tournament Weekend”
5 of 5 stars Reviewed 12 February 2012

Stayed at the Hilton for a hockey tournament The location was perfect - located in downtown Lomdon. The arenas were all close by. Only a 5 minute drive.
The breakfast needs improving - need more variety and space.
Would stay here again.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask busymom64 about Hilton London Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton-London-Ont, Manager at Hilton London Ontario, responded to this review
19 February 2012
Dear Busymom64

Thank you for taking the time from your busy schedule to share your experience about the Hilton London. Our hotel hosts many hockey tournaments and one of the main reasons is due to our central location in the heart of the city. Our facilities are perfect for the family with our indoor pool, sauna, whirlpool, and new fitness center. We have taken note on your comments about the breakfast and will review our selection. Our Breakfast Buffet is a very busy hub and is also well received with our hockey teams as we know the importance of a good breakfast. We look forward to welcoming you back for your next trip be it with the team or for a relaxing getaway. Sincerely Gino Zambito
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Windsor, Canada
1 review
“Past guests”
5 of 5 stars Reviewed 1 February 2012

Hello sir my name is Mona Elfadly and my mother Laila Taresh were pleased with our stay at the suite on 2015/2016. We both wanted to extend our pleasure to you and all your staff and hopefully we will come back in the future. The trip was topped off with your employee Mr. Blake who made our please 100% better with his great attitude and kindness. Thanks again. 

Room Tip: All are great. But go with the executive suite. Beautiful view
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mona E about Hilton London Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton-London-Ont, Manager at Hilton London Ontario, responded to this review
19 February 2012
Dear Mona

Thank you for taking a moment to share your wonderful experience you had at the Hilton London. We love to hear our guest provide us with feedback as our staff take great pride in ensuring our guests needs are fulfilled.
I am glad that you and your mother were able to enjoy our Executive Floor suite along with the great hospitality that Blake was able to provide. As you mentioned the secured Lounge and the rooms have a beautiful view of the city of London which you can enjoy while having breakfast and during our evening reception. Thank you for choosing the Hilton London and we look forward to welcoming you back on your next visit. Sincerely Gino Zambito
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2 reviews
1 helpful vote 1 helpful vote
“My Christmas Present to me!”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I have now stayed at the Hilton London Ontario for the past 2 Christmas Day evenings! A gift I plan on giving myself for a long time! It is quiet, clean, service prompt respectful and witty, my favourite is the Robe! Love love love the robe! Room service this year I ordered the soup.....Turkey vegetable which tasted just like a Christmas Turkey Dinner in a bowl.....truly amazing~! My king sized bed with its beautiful crisp white sheets and duvet were simply amazing! I could not stop smiling! Isn't that what Christmas is all about??? Joy! The Hilton London brings me Joy! The continental breakfast was what I needed....seated by the window and greeted by yet more friendly staff! Coffee was hot, brewed perfectly and a lovely morning to the final touch of my stay! I thank you! I will be back....again and again and again!
Shelly

Room Tip: The executive King size room on the 20th floor overlooking Victoria Park at Christmas park is stunni...
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  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shellhugs about Hilton London Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton-London-Ont, Manager at Hilton London Ontario, responded to this review
19 February 2012
Dear Shellhugs

Thank you for sharing your memorable experiences regarding your stays with us. Its music to our ears to hear you say the Hilton London brings you JOY! Our Executive Floors are very popular and in great demand from our guests. As you mention the over sized king bed, the crisp Egyptian cotton sheets, the wonderful view of Victoria park during Christmas and of course the robe. We thank you for your continued patronage and we look forward to sharing Christmas with you for many more years to come! Sincerely Gino Zambito
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Additional Information about Hilton London Ontario

  • Hilton Hotel London
  • Hilton London
  • London Hilton
Address: 300 King Street, London, Ontario N6B1S2, Canada
Price range (per night):* INR6,609 - 11,482

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