I must say I booked the Ivey Spencer Leadership Centre on line because the pictures intrigued me and it did not dissapoint.
I had a great stay, the check in was fast, the rooms very cozy, the staff very helpful and knowlageable about the area. Love the specialty coffee machines in the lobby too.
I will be back.

I am a Western Alumni who was returning to London to visit some friends and reminisce about my university days. I chose this hotel because 1) the price is reasonable and 2) the proximity to the university. I do want to say that I have made similar concerns known to the hotel manager, and talked to him personally after my visit and have full confidence that the matters I detail below will be / have been dealt with.

The grounds and overall building is immaculate, a real treat to see. Check in was speedy and courteous. My first concern occurred when trying to get to my room. It is important to know that the hotel is just one component of this complex (it also houses most of the Ivey School of Business MBA classes currently). Consequently the walk to our room was a trek, not in distance per say, but difficult to follow. A courtesy walk from one of the service staff to your room would be a welcome improvement.

The rooms are clean well updated but not spacious by any means (the rooms used to be dorm rooms which are not designed for expansive living). The morning shower brought the next problem, a severely clogged drain. My girlfriend and I had to shower in 5 min intervals with a 15min wait time in between or else the whole bathroom would flood. Not a great start to a day.

Finally, upon checkout, when we informed the service staff of our problem with the shower they made no apology, and showed no concern over our situation. While I understand it is at checkout and no solution was available, empathy would have been sufficient.

Overall this is a good hotel that needs just a little polish.

Stayed here recently for one evening. Beautiful historic buildings set in a secluded tranquil location, provides you with an escape from everyday life. Food was amazing, outstanding friendly service, and staff went out of their way to please. Enjoyed the new outdoor lounge area with natural gas-lit fire pit. Smaller renovated rooms are comfortable and cozy. Great place to host a business function or a romantic evening for 2. The 24-hour self serve Starbuck coffee was a nice added touch! We will be back!

Stayed here 2 nights recently while visiting my daughter who attends the University of Western Ontario which is very close to the Ivey Spencer Leadership Centre. I didn't eat here so can't comment on the dining but I saw 2 very large groups dining there one evening and everyone seemed very happy. It's not a typical hotel - it has the feel of a conference centre or educational facility. There were grad students milling around and classes/exams going on in several of the large rooms. It was a bit of a walk to my room from the check-in desk and there were no elevators up to my floor. However, I didn't have much luggage and the staff offered to help me with it anyway. I really appreciated the spacious sitting areas. My daughter also loved it - she came over to escape her noisy residence so that she could study and do homework. She really appreciated the ample seating in the public areas, free coffee and free wifi! The staff were absolutely fantastic - very friendly and helpful. I really enjoyed my stay and I'm staying here again when I go up to bring my daughter home for winter break.