Stayed at this hotel this past weekend for a Ringette Tournament. Hotel rooms were clean and updated. The beds were fantastic, and I had a great 4 nights of sleep. We were kept busy with the tournament and didn't use the facilities in the hotel. It's under renovation right now which made it inconvenient a few times having to get through the hotel and go through construction. They have a Starbucks on site which was great for a morning coffee and muffin, although I found the staff in there unfriendly and unsmiling. They were never rude, but honestly, first thing in the morning I would rather see a smiling face with the service being provided then what I got. Overall, I would stay again, but make sure the construction is done first.

Nice to have a suite although the pullout couch was uncomfortable for two adults. Not sure who designed the doors between the two rooms in the suites but while the windows in these doors were attractive, they let the light through, thus defeating the purpose of having two separate rooms! My daughter, who wanted to sleep couldn't until Daddy turned off the tv - eventhough they were in separate parts of the suite - because of the see - through doors.

I recently stayed two nights at the 4 Points in London. The place is being renovated so it is a little strange navigating around but the staff were great. The food on site was good. You are close by to White Oaks Mall and numerous popular restaurant chains. The rooms are modern, clean and well appointed (at least in the tower where I had a king suite). The major drawback for me was the distance from the downtown core and UWO. Additionally the gym is a bit small so if you want to get on the 1 eliptical they have you better show up early.

We booked 17 rooms for our hockey tournament and it all went smoothly. The check in was quick and the service throughout the weekend was great. We had an opportunity to also have the buffet breakfast and it was great along with the coffee/snack bar. Kids had a blast in the pool! Thank you for a great stay!