Upon enterring the hallway to the second floor,I was overwhelmed with the stench of old smoke,new smoke,and a bad smell that was familiar yet had been masked by the smoke.(We had booked a non smoking room due to health issues...should I mention an oxygen tank was one reason for the non-smoking room)..After enterring our room,that bad smell identified itself as dog,dog urine,wet dog,dirty dog,and on the bed,more dog smell.I spoke to a young unknowledgeable woman at the front desk to change rooms due to a severe allergy to dogs,smoke,and respitory problems that this floor had brought on heavily with my guest.The lovely lady that was running on smiles alone, could do nothing but tell us how they care about pets and that they are welcome here.When I spoke to her regarding our health issues,she could offer nothing as far as another room,nothing as far as a discounted room,and nothing other than a response of "Well what do you want me to do,we are pet friendly".I asked to speak to a manager,but there was none.She was the only staff available and the hotel was packed.Nice.Upon enterring the bathroom,I noticed tobacoo stains on the ceiling.I found this funny in my non-smoking room that has a nice plackard warning people of the "$75 room purification fee" one will be charged if they light up.Our room had not be purified obviosly in a long time.I again questioned front desk regarding this fee,and then asked if we could be discounted that fee as we walked into a health nightmare and this room had not been purified.She stated it had,well then I asked,why does my bed,floor,chairs smell like dog and smoke.Again the response "We are pet friendly". Due to the availability of rooms at this point across the city,we had to stay here.In the morning,guests were treated to a breakfast in a cramped 7 chair small room,where toast,cereal,and yes the muffins (oh those were so tasty after watching the tray fall on the floor and staff put the muffins back on it for guests) were the main part of continental. When we went to check out,a brut of a woman named Michelle was working.She had asked how are night was,when I told her the issues we had,I had also stated that due to these issues my partner has already reached the maximum use on some of his inhalers.The grumpy brut (she must not have slept well either) stated that "this is a pet friendly hotel"....So unless you are a dog with a serious nicotine addiction, don't stay here.Days Inn is next door and has a pool.I've stayed there,it's nice.And to the rude Comfort Inn staff that made us feel so Un-Comfortable (yes there was more said I have not mentioned)-you made your bed now lie in it...Too bad yours is a dog bed.
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