Stayed here one night over Labour Day ,( my other hotel could not do saturday night ) the rooms were spacious and very clean, the location is a little out of London ( centre )
Its a very nice hotel great reception area very roomy , the rooms are pretty large 2 Queens very clean.
The wireless internet did not work but I was only there one night so it was not a big problem.

My wife and I were enroute to Niagara Falls and the Welland Canal and stopped here for the night. I had read the reviews on here, but the room and the hotel exceeded our expectations. Like most hotels the mattress was too hard for our liking, but the room was quiet, clean and everything was in working order. The breakfast was very nice with abundant, fresh pastries, juice coffee and cereal with a hostess who saw to your needs. I do recommend this Best Western for passing thru or staying in the London area.

Stayed at this hotel enroute to the states and back for a family function. Hotel is very nice and clean. The front desk staff were pleasant and helpful. The rooms are large and tidy. Shower was more like a mist than a shower. The complimentary continental breakfast is in the hotel's restaurant. It has several cold choices, but nothing hot. We did eat in the restaurant for dinner one evening and the menu choices were very good. The atmosphere is also a bit different than in the morning. Overall the stay was good and I would make a rez here again if I was going through London.

Stayed here for 1 nite to reduce the drive time to St Joseph's Hospital in London for my wife's surgery at 6:00am. Rooms are nice, and clean, the entire hotel appears to be quite new. Just wandered down the hall to the resaurant for a tea, and was pleasantly surprised at the atmosphere and menu choices. Definitely upscale, for out in the middle of a field! The hotel appears to be in the middle of nowhere, however, it's just 2 highway exits west of London's main north/south route, Wellington Rd.

I was told by a friend to ask for the "hospital discount" which to my surprise, the front desk attendant, found that category it her discount directory. I had booked the room directly through the Best Western web site, for $99, and was told that the hospital discount rate was $69/single, with a $10 per person addition. I said fine, I'd take the $79 rate, but while trying to apply the discount, the attendant informed me that since I had booked the room through the internet (doesn't everybody?) I was not eligible for the hospital discount? Doesn't make sense to me, but I didn't win that debate.

Overall, the hotel is fine, but really not near anything at all, I don't know why it's where it is, but I would have no problem staying here again,