As soon as I entered the lobby I knew it would be awful!!! The musty dirty smell was terrible. I had no choice but to stay here, as there was a big soccer tournament in town, and all the other hotels and motels were full. I paid $99.00 a night for this inhospital place. The rooms were filthy, dirty carpets, dirty walls, broken fridges, dust everywhere and the bathrooms were disgusting, and disgusting in an under statement. The bath was filthy, the tiles were black with mould and the towels were torn and ratty. The TV didnt work and we got a wake-up call at 6am without asking for one. I would never ever recommend this motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 August 2008
Yes, our City had every hotel and motel filled to capacity on this soccer weekend.
We always try our best to place our guests where we feel they would be comfortable, unfortunatley, these guests were placed between 2 soccer families. Sometimes when you mix tourist and sports teams together there are some problems. Our motel doesn't tolerate gatherings after 11:00pm. We do allow afternoon and early evening socializing. We do regret our error in judgement on this occasion
In our 2 years in this position we have never had a complaint about a musty smell in our front office or the fact that the office was not clean. Our main focus, since our takeover has been ensuring clean room, reasonable rates, personal and friendley service.,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
