So, we came into the hotel, and we were thrilled with the size of the room, and the friendliness of the hotel staff. The person at the front desk seemed legitimately happy to work there, and was INCREDIBLY helpful.
However, we rolled back our sheets to find a whole bunch of pubic hair in our bed. We went into the bathroom, and it had not been cleaned (a towel on the floor, and used toiletries in the shower). We don't think the room was cleaned at all. We suspect that the previous guest just made the bed, and then left the room clean... leaving the staff with the thought that they didn't need to clean it.
The person at the front desk responded promptly to our complaint, and brought us fresh sheets, and helped us put them on. However, there was no fresh duvet.. So, be warned, the duvets are for sure not washed for every guest.
We're not picky, and we're budget travelers; this did not bother us too much. But, beware if you're expecting something fantastic.
- Rest Hotel Kingston
- Rest Motel Kingston
