No doubt the Best Western Premier C's facilities are above average relative to other hotels in Hamilton.

The Hollywood-themed design is fun and the rooms are finished in a contemporary style.

My one concern? I asked for a quiet room on the top floor. I was provided a room on the 5th floor, so my request in this regard was met.

However, when I asked for a quiet room I actually meant I need a quiet room since I am a light sleeper. I was provided a room just under the rooftop patio where an event was running until 1 AM.

When I called the front desk to ask what was going on (the loud bass was actually seeping into my assigned room and I could hear all the heels banging on the floor), I was told yes there was an event and that they will "clear out shortly" - I guess that meant 3 hours after I called. Good thing I brought ear plugs, but my daughter didn't and she didn't sleep very well that night.

Granted I know that not all requests can be accommodated - I travel quite a lot and have stayed in numerous hotels all over the world. But would it have hurt to put me in a room away from an event? I would have settled for a lower level room away from a loud weekend party.

I would have provided a better than average rating had my experience been a bit smoother. This was my first time at this hotel.

Stayed at this hotel from Monday January 30th through Saturday February 4th. The hotel is very clean and staff very nice and helpful. I stayed in the Lanza room on the fourth floor. The bed was very comfortable and the flat screen tv was nice with several HD chanels. I enjoyed the rainfall shower head and the open shower.

The only negatives I had was limited parking and the breakfast buffet. When we arrived Monday evening parking was scarce due to Chicago having a concert next door (had I known this I may have purchased a ticket). Parking was difficult later in the week as there was another show by a different group. It might be a good idea to check the schedule as there are many good acts advertised.

The breakfast bar was ok for a one night stay. But every morning was the same; scrambled eggs on wax paper, fried potatoes, bacon, and some kind of sausage. They also had cereal, toast, yogurt, coffee and juice. On all mornings but the last they had muffins. A little variety or offering oatmeal or waffle station would be a great addition. I must complement the hostess who was very pleasant each morning.

I will stay at this hotel for my future trips.

Spent one night in the hotel for a corporate function, stayed in the Tuscan Suite on the second floor. The room was huge, two King beds one in a separate room and a sofa bed, There were two 42" flat screen TV's, a work desk, a small kitchen area that had a microwave, a Keurig coffee machine with pods, a small bar fridge and dishes glasses with silverware.

In the washroom lobby area, in the closet held an Iron and ironing board, and a safe The toilet and walk in shower are in a separate room while the sink was just outside. The shower is a rainfall type therefore very weak water pressure and it is a step in type with no door sealing the shower causing the hot water to cool on your body quickly. The toilet is a dual flush which is good to control water usage better.

The beds were firm and very comfortable with lots of pillows to choose the perfect one for you. The beds felt like they had a memory foam topper which conformed to your body and held you in position.
There were lots of drawer space to store all your items.

The function rooms are of a good size with lots of built-in audio visual equipment.
The food that was supplied was not the greatest, the servers did not know what was vegetarian and what was not, it was also very understaffed which showed in how the servers were not able to keep up with demand. Several items including the pizza were not hot there was no dressing for the salads, and the one sever was trying to service the whole buffet,and the buffet area was extremely small for the number of guests in the room.

The overnight stay included breakfast in the morning at the bistro on the ground floor. When I arrived there were only two plates and no silver wear, there was no butter for my toast, and the hostess was busy chatting at another table and not watching the guests, I had to wait well over ten minutes for a coffee refill. I decided not to tempt faith and left the breakfast unfulfilled. Went to McDonald's on the way home.

Good parking available onsite.

Overall i would give this an 8 out of 10

This hotel is AMAZING. The look is awesome. The staff is so friendly and helpful. My husband and I were comfortable the moment we walked in. We stayed in two different rooms and they were beautiful. Lots of space. The first night in the grand king room. The next night in a PLATINUM ROOM with a jacuzzi and fire place. The restaurant Baci was absolutely fantastic. The food and atmosphere was awesome. The wait staff were great also. Anything i asked was accommodated. The chef even created a dish specially for me because I wanted to try the feature dish but knew I would have a problem with the peppercorns so he made something a bit different that wasn't as peppery and it was fantastic. I recommend any one coming to Hamilton or Just wanting to get away for the night to try this hotel. It was AWESOME!!!!!!!!!!!!