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Comfort Inn – reviews, photos

2.0 of 5
220 Holiday Inn Dr., Cambridge, Ontario N3C 1Z4, Canada
Hotel amenities
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Ranked #10 of 10 hotels in Cambridge
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    7
    9
    6
    1
    5
Date Rating
Ontario
Top Contributor
127 reviews 127 reviews
Reviews in 46 cities Reviews in 46 cities
27 helpful votes 27 helpful votes
“Tired but above all, grumpy Front Desk Clerk”
2 of 5 stars Reviewed 9 October 2011

We arrived at this hotel with our 3 dogs for planned two night stay that turned into a one night stay. There was a clerk on - Deanna - who was just plain grumpy. We seemed to be cutting into her social time. There were 2 unattended dogs in the next room to us that just wouldn't stop barking. They belonged to a long term hotel guest. Eventually after a few hours, she had someone come and get them and take them to the front desk where they barked there. I was more than ready to check out. There was a great girl on in the morning Shonna who had excellent customer service - just wished she had worked a 24 hr shift. The place itself seemed run down and tired.

Room Tip: Go to another hotel
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortCambridge, General Manager at Comfort Inn, responded to this review
19 October 2011
Exceptional service is what we strive for here and it is always my priority to ensure guests' needs are met and satisfied. It saddens me that you did not receive the caliber of service we are known for. We hope to have the opportunity to welcome you back on your next trip to Cambridge.
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
“never again”
1 of 5 stars Reviewed 8 June 2011
1
person found this review helpful

bad front desk reception. Long wait period the room was badly rundown with a cigarette burn on the comforter.No toilet paper in the bathroom and one bathtowel.I had no housekeeping service on saturday.I took the trash out myself and the free complimentry breakfast was very cold I asked for clean bath towels only to be told they are in the laundry room.I asked to speak to a manager and their was no manager onsite.I was terribly upset because my room which I booked in advance was nonsmoking and it reeked of cigarette smell I would definately advice anyone who is travelling to the cambridge area to go elsewhere.Thank-you

Room Tip: go somewhere else!!!!!
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  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask maryb064 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortCambridge, General Manager at Comfort Inn, responded to this review
9 June 2011
ALthough we never enjoy hearing that one of our guests had a less than perfect stay, we feel the comments such as yours allow us to assess where we have opportunities to make improvements. Firstly, I must apologize for the inconveniences and we do hope that this will not prevent you from staying with us in the future. If you would please call the hotel directly, I would like the opportunity to discuss your stay personally.
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“I wish I was back in my room”
4 of 5 stars Reviewed 17 October 2010

My fiance and I stayed here last night, and it was wonderful. Was the best price that was offered in the area and was so cozy. Was a smaller of the Comfort Inns I've ever seen, but not uncomfortable. And they totally make it work.
The front desk girl was pleasant and chatty, which is good to me, cause I hate when I have "a rock" serve me. I love personal service.
And was very clean! The housekeeping was very throrogh with the room we were in, not a thing dirty nor dusty! The only complaint I have about the room was the bed was rather high for me (I'm on the shorter side) and I found the matress to be very hard.
And the morning breakfast lady...was just a peach! Made sure everything stocked to the fullest and charming!!

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PickySleeper1231 about Comfort Inn
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ComfortCambridge, Manager at Comfort Inn, responded to this review
25 November 2010
We appreciate you taking the time to review the Cambridge Comfort Inn and are delighted to hear that you and your fiance enjoyed your stay.
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Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Would definately stay here again!”
4 of 5 stars Reviewed 13 September 2010

We were travelling with two young children on the way home from vacationing in Muskoka. We had planned on driving straight home that day but got stuck in some unforseen traffic on the highways delaying our trip a great deal. Having seen the Comfort Inn sign from the highway we ventured off the highway. We found the rate was good and the room had enough space to accommodate us. The girl on the front desk was very nice and even recommended a restaurant for us that offered a 'kids eat free' night on that particular day of the week. Breakfast in the morning had nice options for both parents and kids and the staff was very friendly each and every time we passed the lobby. There was also this great lawn space at the back of the hotel where the kids could play and let off some of that energy from being stuck in the car for so long. I would definately stay here again!

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask l0ts0ftravel about Comfort Inn
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ComfortCambridge, Manager at Comfort Inn, responded to this review
25 November 2010
We are glad we were able to provide you and your family a wonderful stay and hope you stop in again on your way to or home from Muskoka
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Sudbury, Canada
1 review
“excellent, reasonable,friendly, very clean”
5 of 5 stars Reviewed 26 August 2010

A friend and myself stayed for 5 nights and thoroughly enjoyed the stay. I will most certainly stay there again when I am in the area.

  • Stayed August 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Inn

  • Comfort Inn Cambridge
  • Cambridge Comfort Inn
Address: 220 Holiday Inn Dr., Cambridge, Ontario N3C 1Z4, Canada
Price range (per night):* INR5,825 - 6,721

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