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BEST WESTERN PLUS Cambridge Hotel – reviews, photos

2.5 of 5
730 Hespeler Road, Cambridge, Ontario N3H 5L8, Canada
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BEST WESTERN PLUS Cambridge Hotel
BEST WESTERN PLUS Cambridge Hotel
BEST WESTERN PLUS Cambridge Hotel
BEST WESTERN PLUS Cambridge Hotel
BEST WESTERN PLUS Cambridge Hotel
BEST WESTERN PLUS Cambridge Hotel
Ranked #5 of 10 hotels in Cambridge
4.0 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    23
    18
    7
    8
    2
Date Rating
Niagara Falls, Canada
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“great getaway stop”
4 of 5 stars Reviewed 30 January 2012

we decided to stay here when we went to the Kitchener Market. We were a little delayed getting checked in but I wouldn't hold that against them as I don't believe this is a regular occurance.The swimming pool was very clean as was the hot tub. We were very impressed with the manager that we spoke with, she had a lot of information ready for me when I returned from a day out on other things I wanted to see. Over all I would recommend this hotel to anyone interested and it also has a easy access to the 401

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tomcv1 about BEST WESTERN PLUS Cambridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiles730, General Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review
1 February 2012
Thank you for taking the time to share your experience during your recent stay with us. Our pool and hot tub have recently been renovated and the equipment replaced so that our guests can can relax and unwind after a long day of work or fun! I apologize for the delay at check-in and assure you that we always do our very best to ensure that check-in is a speedy one! Not only our managers but our entire team are happy to assist our guests in any way possible as guest service is top priority at our hotel.
Hope to see you again should your travels bring you back to our neighbourhood!

Lynda Campbell
General Manager
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wingham
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“no surpises”
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

We stay here several times a year for both business and leisure. We find it excellent value and no surprises.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask molly602 about BEST WESTERN PLUS Cambridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiles730, General Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review
1 February 2012
Thank you for taking the time to share your feedback. It is always nice to hear from our valued guests! We look forward to seeing you again and if you have a chance next time you're in please stop and say hello!

Lynda Campbell
General Manager
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Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Clean and comfortable. Very close to the highway and shopping.”
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

The room was a basic clean place to sleep. Beds very comfortable. Right off the 401, and across the road is a shopping plaza (Best Buy, Futureshop, some clothing outlets for good deals, and a Montanas restaurant and Chuck E Cheeses)

Very convenient if you need a place to stay for a night or two in Cambridge.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiles730, General Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review
6 January 2012
Thank you for taking the time to share your feedback from your recent stay! Cleanliness and customer service are top priorities at the Best Western Plus Cambridge Hotel! Over the last few months we have replaced all of our mattress sets with luxurious pillow top ones to ensure that our guests get a great night's sleep! We're happy that you enjoyed your stay and hope to see you again the next time your travels bring you our way!
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Mildmay, Ontario
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Reliable and convenient”
4 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

I stay at this Best Western for both business and if in the area for shopping or dinner (Blackshop just down the road). It is right off the 401 with easy access. The rooms are clean, the beds comfortable and a great breakfast is included. It's all you need!

Stayed December 2011, travelled as a couple
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Smiles730, Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review
29 December 2011
Good Afternoon,
Thank you so much for taking the time to let us know about your experiences at the Best Western Plus Cambridge Hotel. We're very happy that you've enjoyed your stays with us as well as the comfort of our beds! We have recently replaced all of our beds with new luxurious pillow top ones and our guests love them.
We sincerely look forward to welcoming you back to our hotel in 2012 and please ask if I'm around during your next visit so I can say hello.

Lynda Campbell
General Manager
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London, Ontario
Senior Contributor
40 reviews 40 reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Still some work to be done.”
3 of 5 stars Reviewed 26 November 2011

The staff at the hotel are very good and willing to work at improving things. However, some things have slid in quality in the past few months since I was there last. When I checked in the TV was not working and had to be fixed (or replaced). I wanted to enjoy the hot tub and while it was hot, it was filthy. They did clean up after I complained. The Business Centre's computers were not working to speed. The room was fairly clean, but the corners needed attention. the door keys fail to work after a day. I will likely return because the price is good. Weekends tend to be more chaotic than weekdays (likely different management).

Stayed November 2011, travelled on business
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Additional Information about BEST WESTERN PLUS Cambridge Hotel

  • Best Western Cambridge
  • Cambridge Best Western
Address: 730 Hespeler Road, Cambridge, Ontario N3H 5L8, Canada
Price range (per night):* INR5,377 - 6,889

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