All the staff we met were friendly, especially James who was very helpful. We ate in the restaurant, blackened salmon, a seafood pasta dish and 2 children's meals. Everything was delicious and the quantity was right. We couldn't quite understand why they had vouchers for other restaurants and promote that they are near popular restaurants considering that their food is as good as we experienced. The double bed was a bit cozy for 2 adults. The pool is really deep. It would be nice if at some point they could get changing rooms right next to the pool. Overall it was a nice stay.

Very nice Hotel, big beds, quiet and confortable, the people was nice also

I have stayed at this hotel a number of times, usually on weekdays. The last experience was good, but interesting as I noticed a number of small problems this visit. I am not a picky person so some of 'problems' are just things that i happened to notice this time around. First problem, the toilet didn't flush, called front desk and maintenance came and fixed it all within a 20 minute span first checking out the problem, then comming to fix it after getting the necessary part. Second, the pipe under the sink was leaking, just a little dripping, but enough that it was noticeable. Third, the hot tub had a thin film above the water, a sign that it probably hadn't been cleaned recently. That was kind of gross to see, as the mixture of the stagnent water & high temperature probably wasn't as hygenic as it should have been (prime bacteria breeding area). Also, there were no towels available for the pool or hot tub at around 10:30 PM. I am aware the pool closing time is at 11 PM, but I do not understand why there were no towels available when we were able to get them on past stays. My boyfriend went to ask the front desk and they said that there were none so he went back to the room and brought one of our shower towels. Also, every room we have stayed in prior to this one had heated bathroom floors, this room did not. Aside from that, just little small things such as cracked and flaking paint on the bottom of the bathroom door, water stains on the ceiling in some of the rooms we have stayed in, slight peeling of the wall paper at some corners, and the decor is becoming a little outdated. Good things are that the service is impecable, staff is very friendly and welcoming, front desk picks up calls in less than 4 rings, free National Post on the door every morning, housekeeping is very prompt and also comes when requested, very close to the highway, pool is quite large, and free wi-fi & parking.

Stayed at this hotel in March 2011.
Restaurant is very expensive. If you order the buffet or off the menu the price is just about the same. the hotel is very noisey with kids running all over the place. Some time it is difficult getting to the holidome side because of all the kids or the parents drinking. This happens mainly when sports teams stay at this hotel