For a Marriott I expacted the staff to be friendly! but I got the opposite from the time I checked in to my check out.Not a smile on the faces or a Welcomefrom the staff we encounter.This was our first impression when we arrived at the Hotel.Once we were handed the keys to our room,
the front desk clerk did not provided any information regarding the Hotel.We get to our room
and as we opened the door we were hit by this awfull smell.Called front desk right away
and informed the front desk clerk about the odore.She responded (We will send someone to check it out) We waited for more then 45 minutes My wife started checking from where this oder was coming from To her disbelief she notice something behind the furniture,My wife placed a plastic bag from thats provided in the room and it was discussting what my wife dragged out from behind the furniture.a ladies sanitary napkin.
So after we complained we did not receive a good explanation why noone came to check even though we were told that someone will be coming to check, The furniture was not cleaned parts of the desk table was very sticky.
From rude staff to a dirty room We will NEVER choose this property again
- Marriott Brampton
- Courtyard Brampton
- Brampton Marriott
- Brampton Courtyard
