Reading some of the other reviews I was cautious about staying at this hotel. I did however take notice of the age of some of the reviews & decided to take my chances. I'm glad I did.
I travel alone at times, & was glad to see a "per person" charge. All other hotels charge you double occupancy even if its just you in the room. I have a pet, & was happy to not be charged a fee for it as all other hotels do. The Lobby area was clean. The only time I smelled smoke is when someone was holding open the glass door to the smoking side of the building (they should go all non smoking). The front desk clerk was very friendly. She was a great help with directions & using public transit. The room was small, but it was really all I needed. The soap in the washroom was the same soap you'd get at any economy hotel. No shampoo in the room is a Motel 6 thing I think, as the Niagara falls location didn't have any in the room either. I bring my own soaps, as I do not like hotel soaps/shampoos. I had no problems with towels. I think 2 hand towels, 2 bath towels & 2 face cloths are pleanty for 1 person. I was lucky enough to get a small fridge, that they did not charge a fee for. Most Motel 6's do not have fridges. The sheets were clean, they looked like they were new actually. The comforter on the bed looks like its for a kids room. I'm not sure who came up with that design concept, but they should really think about changing the comforters out for something a little more adult. I did not mind the laminate floors, I prefer carpet, but I do think the laminate must be a cleaner option than carpet.
Talking to the girl at the front desk I found out that the complaints made about the manager were about a past manager. The check in age is 21 years old, & they do not allow unregistered guests into rooms past 10pm. It sounds harsh, but with the way some people act these days, I can see why they've adopted these policies.
You do not NEED a credit card to book a room, you pay when you check in, the rate is not too bad, the rooms are bright, & it is clean. It's kind of like staying at a friends house, only you don't have to be woken up by their dog or kids running in your room, or them checking to see if you are awake. For what I needed it for. If you want 5star, go to a 5star hotel. If you want economy, go to an economy hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC