We planned a last minute ski vacation to Barrie and Travelodge was the only hotel with rooms available. Aside from the fact the hotel is pet friendly (we have a small dog), there was nothing appealing about this hotel! When I walked into the lobby, all I could smell was smoke. On the way down the hall to our NON-SMOKING room, all we could smell was smoke. My children even commented on how terrible it smelled. Our room didn't smell too strong of smoke, but definitely it had infiltrated the room. The room was old, in rough condition...rusty plumbing, marks on the walls, giant chips out of the dresser, etc. the bathroom smelled like mildew and the towels smelled like....you guessed it, SMOKE!! Yes, there's a pool and hot tub (disgusting, looking water in the hottub), however, there are no towels at the pool! Our room was provided with two towels, two hand towels and two face cloths (4 people on the reservation??). Make some effort and towel the room for the number of guests in the reservation please.
I didn't even consider eating here (afraid the food would taste of smoke). At least it's close to the highway and Snow Valley, but I would not stay here again and would not recommend this hotel unless you are trapped in Barrie due to a snowstorm and the alternative is sleeping in your car.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 January 2012
I'm very sorry to hear about your concerns, unfortunately the hotel was sold out and we only had one of our older rooms available - yes there are smoking rooms as well as non smoking in that hall.
The Hot tub is brand new and if the water was not clear perhaps it was due to some soap off bathing suits, it is checked regularly and we did not have any complaints about it.
Pool towels are available at our front desk.
I do appologize for your unfortunate experience, should you be willing to give us another try, I would be happy to give you one of our upgraded rooms on our second floor which is completely non smoking.
Please call me direct and I would be pleased to look after you.
sincerely
Monika Mazis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC