As you approach the reception desk, be prepared to be called "hon", "dear", "sweetie", or some other equally inappropriate term. Apparently the staff here isn't aware that use of these "terms of endearment" is disrespectful, condescending, and offensive. We had the same experience in Tattinger's, the on-site restaurant, which I wouldn't recommend. The fact that it was empty at lunchtime should have been our first clue. The food was mediocre, and the service was abysmal. During the entire hour we were in the restaurant, the waitress was in the room for about five minutes. (I didn't really think it should take that long to get a couple of burgers, especially when we were the only ones there.)
I had heard that the hotel had undergone an extensive renovation. Unfortunately, that renovation didn't extend to the pool area, unless you call plants on the windowsills renovation. The pool area is dirty and shabby, with peeling wallpaper, mould in the showers, and holes in the walls. The hot tub had a layer of scum on top of the water. Perhaps the outdoor pool is more inviting in the summer months.
- Barrie Holiday Inn
