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Holiday Inn Barrie – reviews, photos

3.0 of 5
20 Fairview Rd, Barrie, Ontario L4N 4P3, Canada
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Holiday Inn Barrie
Ranked #2 of 20 hotels in Barrie
4.5 of 5 stars 164 Reviews
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164 reviews from our community

What travellers say about this hotel
  • Very clean(13)
  • Front desk staff(7)
  • Outdoor pool(6)
  • Dining room(5)
  • Hotel restaurant(5)
  • New renovations(5)
  • Girls weekend(4)
  • Long days(4)
  • Hot tub(3)
  • Kids ate free(3)
Traveller rating
    101
    32
    14
    10
    7
Only show reviews for Family (36) | Couples (31) | Business (59)
Date Rating
Barrie, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“avoid the indoor pool”
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

As you approach the reception desk, be prepared to be called "hon", "dear", "sweetie", or some other equally inappropriate term. Apparently the staff here isn't aware that use of these "terms of endearment" is disrespectful, condescending, and offensive. We had the same experience in Tattinger's, the on-site restaurant, which I wouldn't recommend. The fact that it was empty at lunchtime should have been our first clue. The food was mediocre, and the service was abysmal. During the entire hour we were in the restaurant, the waitress was in the room for about five minutes. (I didn't really think it should take that long to get a couple of burgers, especially when we were the only ones there.)

I had heard that the hotel had undergone an extensive renovation. Unfortunately, that renovation didn't extend to the pool area, unless you call plants on the windowsills renovation. The pool area is dirty and shabby, with peeling wallpaper, mould in the showers, and holes in the walls. The hot tub had a layer of scum on top of the water. Perhaps the outdoor pool is more inviting in the summer months.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask margaret e about Holiday Inn Barrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Wallace, Director of Sales at Holiday Inn Barrie, responded to this review
14 February 2012
Thank you for your candid review. We have launched a new "Stay Real" program for customer service and aim to ensure appropriate and friendly service at all times. We will certainly look into your comments. Regarding the restaurant, there are sometimes quieter days especially in January, however if you look on our restaurant Tattinger's trip advisor page there are many reviews testifying to the good service and excellent food. We are dissapointed that this wasn't your experience on this occasion. Also if you see the response below you will note that we have not yet renovated our pool area. It will be very exciting to complete the final stage. Thank you again for your feedback which will be reviewed and actioned among the management.
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Waterloo, Canada
Top Contributor
147 reviews 147 reviews
Reviews in 98 cities Reviews in 98 cities
53 helpful votes 53 helpful votes
“Nicely renovated throughout, except for the rooms”
3 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Nicely renovated throughout, except for the rooms. Even the executive suite feels 30 years old. Nice views of the 400 (sounds odd to say, but true nevertheless) 7/10

Stayed August 2011, travelled on business
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Ask bensagle about Holiday Inn Barrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Wallace, Director of Sales at Holiday Inn Barrie, responded to this review
24 January 2012
Thank you so much for your review and for commending the renovations throughout the hotel. In actual fact our Executive Tower guest rooms were not renovated until November of 2011, which was a couple of months after your stay. I think that you would find them much improved now. With extensive renovations it takes a bit of time to complete everything but we are pretty much there now. We are plannning the pool and fitness area for later this year.
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London, Canada
Reviewer
3 reviews 3 reviews
“Great Weekend”
5 of 5 stars Reviewed 15 January 2012

Popped back into Barrie this past weekend to enjoy some of the skiing thats close by. The weather outside might have been cold but it certainly was warm inside the Holiday Inn. I stayed at this hotel last year but didnt have the opportunity to return to Barrie until now. The hotel still looks good and is being maintained well. I thought that after a year I might see some things being neglected but it hasnt here. The staff are still very friendly and make me feel like I am at home. I cant wait until my next trip but I certainly hope it is warmer outside.

Room Tip: There is an Executive Tower availbe for a small fee. I would recommend to book this early as they do...
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask StewartFreeFall about Holiday Inn Barrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Wallace, Director of Sales at Holiday Inn Barrie, responded to this review
23 January 2012
Thank you for your review, we are glad that you stayed at Holiday Inn Barrie. We have a great winter fun package from $55.50 per person based on double occupancy that is bookable via our website. (I don't know if you stayed with the package or got your lift tickets at the ski hills). Also thanks for mentioning about our Executive Tower guest rooms which are $20 supplement and include lots of comfort extras like bathrobe, slippers, coffee-to-go-voucher, additional toilettries, small bottle of water etc. We look forward to welcoming you again!
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Barrie, Ontario, Canada
1 review
“My Husband's 60th Birthday Party at Holiday Inn, Barrie ON CAN”
5 of 5 stars Reviewed 10 January 2012

My husband was going to be turning 60 on Jan. 7, 2012 and he really wanted an old fashioned afternoon at the movies with popcorn, pop and pizza with his close friends and family. As local theatres were unable to host such an event, I approached the Holiday Inn in Barrie ON in the fall of 2011 with my idea to rent a hospitality room to host my event. They were immediately receptive and even offered valuable suggestions to make my party a success. I rented a hospitality room for the afternoon and evening, and they provided a popcorn machine and popcorn, they catered pop, coffee and pizza for 25 guests, and they provided a screen to project my movie. The staff, in particular Jenny, were amazing! They were quiet and discreet when they delivered the food, and when they cleared away the dishes, and they were always immediately available when I called for additional assistance. All in all, the party was a resounding success, in great part, due to the staff! Thank you, Holdiay Inn, Barrie!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ann H about Holiday Inn Barrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Ontario
Senior Contributor
37 reviews 37 reviews
Reviews in 11 cities Reviews in 11 cities
47 helpful votes 47 helpful votes
“It's a Holiday Inn and it is a little dated.”
3 of 5 stars Reviewed 9 January 2012

We just stayed at the Holiday Inn in Barrie for a hockey tournament and the hotel is close to restaurants and shopping but the hotel is in need of a face lift in my opinion. The rooms smell a little "musty" and some smell like smoke even in the non-smoking rooms. There is Tim Horton's, Mandarin Restaurant within walking distance as well as shopping, more restaurants and a Galaxy Theatre one exit south on the hwy 400. I struggle with playing $130 a night for very average accomodations.

  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Panther67 for Barrie
Ask Panther67 about Holiday Inn Barrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen Wallace, Director of Sales at Holiday Inn Barrie, responded to this review
23 January 2012
Thank you for your review. We are surprised about the feedback on the guest rooms as they are all newly renovated, however if you had stayed in a smoking room it may account for the smell you noted. Our rates do vary, depending on demand and the weekend you stayed was a sell out night for us however we are very competitive in the market. We do like to offer great value and experience to our guests and have fantastic full service amenities and we appreciate the score you gave us for service.
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Additional Information about Holiday Inn Barrie

  • Barrie Holiday Inn
Address: 20 Fairview Rd, Barrie, Ontario L4N 4P3, Canada
Price range (per night):* INR6,609 - 9,746

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