We had a great time at this hotel while we stayed here. It was convient to our family we were visiting, and not far to the mall. It was a older hotel, but the room we stayed in looked to be updated from the other wing , was very nice. We stayed on the second floor and were worried about the sound of the highway , but it didn't bother us at all. The room was clean and smelled nice when we checked in. We always went down and chatted with the front desk girls at night after a day of sightseeing. and always had a laugh. They were very informative of the attractions in the area, and Toronto.
We only had one problem with our toliet, and a plunger was brought up for us soon as we called down . We didn't eat breakfast there, but took a peek in, and seemed very nice.
We have a very nice stay there.

the place is very old., we can smell the people smoking through the ventilation even in a non-smoking room. The "fitness center" is a joke, there are 2 treadmill and one bike all are like 20 years old. It feels more like a Super-8 than Comfort-Inn.

Coming in late from a wedding reception, my wife and I were bagged, and just wanted to get some sleep. I switched the air conditioning on low before we headed out, but when we got back in, the room was still pretty warm, so I turned the air con. up and we settled in with the sheets off while we waited for the room to cool down... Of course, it never did, and we were awake at 4am from the heat. I played around with the settings a few times, but gave up after 1/2 hour and tried to get back to sleep; we were too tired to lug our stuff to a new room in the wee hours of the morning, even if we were offered such.

We awoke at 6:30am to the sound of a small dog yapping constantly several doors down. Although this is a "pet-friendly" hotel, the policy clearly states that guests with pets are to be placed on the first floor, but we were on the second floor...

The breakfast room was far too small, with not enough tables, people bumping into each other to get at the meagre offerings, and the garbage bin overflowing...

As we were checking out, I of course mentioned the air con. and noise problems when prompted, but was offered no amendment, only questions about not getting another room. Who wants to get dressed, complain to the staff, fill out paperwork, pack, and then unpack all their stuff in the middle of the night? Good luck getting back to sleep after all that...

As we left out the "sorry for the inconvenience" door that was out of order when we tried to get in earlier that night, we vowed never to return, and would never again patronize this chain if we encountered similar problems at another location.

My husband and I have stayed here a number of times over the years and while the decor has improved the clientele had declined terribly! While the staff are friendly enough, on the last 2 occasions I made complaints about excessive noise and nothing was done. On the 1st occasion there was a bus load of college basketball players in 2 room "celebrating" until all hours of the night, there was a "domestic" in the hallway. When I called the front desk they said they would look into it and the noise continued. On the second occasion, the guests next door were blaring music, on the other side of the hall there was a very loud couple engaged in what sounded like alley cat coitus and subsequently breaking up 3 or 4 times during the night in the hallway... When I went to the front desk to complain I was told to speak to the manager who surprise was not there on a Sunday morning... Not to mention (although just the last time) there were cobwebs all over even on the pillows and the bathroom had rust all over the sink. I hope this establishment improves as we enjoy the convenience.