This hotel is just OKAY: the rates are reasonable, the rooms are clean and comfortable. BUT it seems like no-one really enjoys working at this hotel. There are not many smiles, no laughter, no conversing with the guests. The overall atmosphere is "dead" .. like people are just going through the motions .. busy doing their jobs .. but forgetting that they are in the hospitality industry and the guest is important.
Coming to Yellowknife to do business, maybe this is not important to you .. maybe you just want a place to stay that is reasonably priced, clean and comfortable. Personally, I feel the atmosphere of the place I stay is very important.
This hotel reservation was made for me by my company .. if I had a choice of where to stay, I wouldn't stay here. If I ran this Super 8, I would do something to boost my staff's morale. This is what will get customers to return again and again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 February 2012
Thank you for your comments. I am pleased that while staying with us you had a comfortable sleep. We make it a practice to share all our guest’s comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences. We thank you for your candidness. We've appreciated your business in the past and hope you will feel comfortable enough to try us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC